2011 Lincoln MKZ Hybrid Problems
Compared with other Lincoln MKZ Hybrid years
Fewer complaints than typical for this model
6/100 0.4× a typical year · 50 = typical
- Complaint rate is 0.4× that of a typical Lincoln MKZ Hybrid year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- None of its 40 complaints were filed by the end of 2013.
- Most reported part: Air bags (18 complaints, median 55,000 mi).
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 40filed with NHTSA
- Median mileage
- 72,100miles, 24 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 38 mpgcombined, 2.5L 4-cyl · hybrid FWD · 41 city / 35 hwy
Sources: NHTSA records for the 2011 Lincoln MKZ Hybrid (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 40 consumer complaints for the 2011 Lincoln MKZ Hybrid. The part named most often is air bags, with 18 complaints (45% of the total), followed by steering (13) and brakes (4). 24 of the complaints include a mileage, and 21% of those were filed for vehicles with under 50,000 miles; the median is 72,100 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 0 recall campaigns and 7 technical service bulletins for this model year. Air bags complaints overlap with 1 technical service bulletin filed under the same part. Compared with the other 2 Lincoln MKZ Hybrid model years that have at least 25 complaints and are old enough to compare, this one scores 6 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Air bags18 45%
- Steering13 33%
- Brakes4 10%
- Other or unknown3 7.5%
- Electrical system2 5.0%
- Suspension2 5.0%
- Equipment1 2.5%
- Exterior lighting1 2.5%
- Seats1 2.5%
Also reported: Body and structure (1).
Example complaints
Air bags: “Takata recall. When contacted after 6 months of waiting, ford dealer said takata had declared bankruptcy and they weren't fixing them until that was finished.”
NHTSA complaint #11044747, filed 2017-11, 58,000 milesSteering: “Power steering assist went out while driving car. Steering system fault light went on. Pulled over, turned off engine and then restarted it. Power steering assist worked until a few hours later it went off again in the driveway. Turned off engine and then restarted it and power steering assist worked again. Took car to the dealer on july 31. I was given a loaner car and I picked up my car on august 1.”
NHTSA complaint #10643497, filed 2014-10, 16,600 milesBrakes: “The contact owns a 2011 Lincoln MKZ Hybrid. The contact stated that while driving at 45 MPH, the brake service warning light illuminated. The contact used excessive force on the brake pedal and the brake pedal was depressed to the floorboard. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 168,258.”
NHTSA complaint #11669507, filed 2025-06, 168,258 milesOther or unknown: “Early this summer the front passenger door open/lock mechanism broke. The door can not be locked. It can be opened from inside but with more force than usual. A few months later the very same problem occurred wth the driver side, front, mechanism. This seems to be a design flaw and not a coincidence.”
NHTSA complaint #11138803, filed 2018-10, 90,000 milesMileage when problems were reported
21% of the 24 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 55,000 and 90,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Fuel economy and running cost
EPA ratings for each 2011 Lincoln MKZ Hybrid version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| MKZ Hybrid FWD | 2.5L 4-cyl · hybrid | CVT | 41 | 35 | 38 | $1,750 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2011 Lincoln MKZ Hybrid in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 7 on record; the latest 7 are shown.
- 10222465Sep 1, 2022Equipment. Certain 2010 â 2012 Model Year Fusion / MKZ / Milan Hybrid Vehicles Hybrid Battery Reduced Electric Vehicle Operation BECM and PCM Software Update In all the affected vehicles, outdated…
- 10209374Mar 28, 2022Air bags. Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control…
- 10174404Apr 27, 2020Electrical system. Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation…
- 10167224Oct 3, 2019Engine cooling. Some 2010-2012 Fusion hybrid electric vehicle (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation. Do…
- 10057834Jul 1, 2015Visibility (wipers, defrost, mirrors). Ford: no service action is recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway…
- 10058453May 1, 2015Electrical system. Ford/lincoln: when flat towing vehicle, battery will drain, due to manual instruction of key remaining in accessory position. Model 2010-13 fusion, 2010-11 milan, 2011-12 mkz.
- 10055314Jul 28, 2011Electrical system. Fusion hybrid, lincoln mkz, mercury milan 2010-2011 may exhibit wrench light on with no driveability concerns, no diagnostic trouble code.
Other model years of the Lincoln MKZ Hybrid
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2017 | 17 | 69,000 | 0 | — | 40 | — | Rising |
| 2016 | 7 | 63,900 | 0 | — | 40 | — | Not enough data |
| 2015 | 13 | 15,400 | 0 | — | 40 | — | Not enough data |
| 2014 | 28 | 70,000 | 0 | — | 38 | 50 · Typical | Rising |
| 2013 | 13 | 50,000 | 0 | — | 38 | — | Not enough data |
| 2012 | 59 | 60,000 | 0 | — | 38 | 67 · More | Rising |
| 2011 | 40 | 72,100 | 0 | — | 38 | 6 · Fewer | Rising |
All Lincoln MKZ Hybrid model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2011 Lincoln MKZ Hybrid have?
NHTSA recorded 40 consumer complaints for the 2011 Lincoln MKZ Hybrid as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2011 Lincoln MKZ Hybrid is reported most often?
Air bags is named most often, in 18 complaints (45% of the total), followed by steering with 13.
Has the 2011 Lincoln MKZ Hybrid been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2011 Lincoln MKZ Hybrid get?
The EPA rates the 2011 Lincoln MKZ Hybrid (MKZ Hybrid FWD, 2.5L 4-cyl · hybrid) at 38 mpg combined, 41 city and 35 highway, with an estimated annual fuel cost of $1,750 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2011 Lincoln MKZ Hybrid reported?
Among the 24 complaints that include a mileage, the median is 72,100 miles and the middle half falls between 55,000 and 90,000 miles; 21% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.