2026 Mazda CX-5 Technical Service Bulletins

75 technical service bulletins (TSBs) are on record for the 2026 Mazda CX-5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11032021Apr 16, 2026Electrical system, Other or unknown. DESCRIPTION Some customers may experience Google Assistant Improper Operation. 1. The vehicle’s location and the location indicated by voice input are far apart. Example: The attached video shows that the vehicle is in Irvine, CA; however, when the driver asked for directions, the system responded with a location in Washington State. Temorary Workaround Search the navigation destination manually, instead of using…
• 11032020Apr 16, 2026Electrical system, Other or unknown. DESCRIPTION Some customers may experience Mazda Connect User Profile Improper Operation. NOTE: The user profile may not be recognized at start up due to the steering wheel spoke blocking the View Monitor camera. This condition is normal.
• 11032013Apr 16, 2026Electrical system, Other or unknown. SA-006/26 - 2026 CX-5 - SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2026 CX-5 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
• 11032102Apr 15, 2026Electrical system. This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-007/25 10/22/25, 06/02/25 and 02/03/25 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle…
• 11032018Apr 10, 2026Other or unknown. MDARS II Record on Behavior (RoB codes). DESCRIPTION X-CODES – Record on Behavior (RoB) In the new CX-5, only certain control modules use Record on Behavior (RoB). (Some modules, such as the 7G transmission, record control information as “Operation History (DID)” instead of RoB.) DTC Format Change Some Diagnostic Trouble Codes (DTCs) have been expanded from 5 digits to 12 digits.
• 11032016Apr 10, 2026Other or unknown, Electrical system. SA-015/26 - INFOTAINMENT CENTER DISPLAY AND CONNECTED VEHICLE IMPROPER OPERATION This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red.
• 11030641Mar 25, 2026Electrical system. This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-015/26 03/13/26 DESCRIPTION Index Intermittent Globe with a slash icon • Beep sound near the SOS button and SOS button amber or red LED • Instrument Cluster Master Warning Light illuminated • The center display screen is blank • No data plan message • DTC U2701:89 Some customers may experience the following: 1…
• 11030624Mar 25, 2026Other or unknown, Electrical system. DESCRIPTION The 2026 CX-5 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
• 11030647Mar 20, 2026Other or unknown, Body and structure. This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-045/22 12/06/22 and 07/12/22 NOTE: All vehicles with protective films applied to the piano black door garnishes of the following models are applicable to this Service Alert. DESCRIPTION The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just…
• 11030645Mar 18, 2026Electrical system. DESCRIPTION Some customers may experience Apple CarPlay/Android Auto does not connect by wireless or USB connection. Advise the customer that Mazda is aware of the condition and is currently working on a resolution. As soon as a resolution becomes available, this Service Alert will be promptly updated and re-released.
• 11030644Mar 18, 2026Electrical system. DESCRIPTION Some customers may experience an intermittent loss of the MyMazda App remote function. Recovery The error is intermittent and may recover on it's own during a different drive cycle. Do not perform any repairs at this time. Advise the customer that Mazda is aware of the condition and is currently working on a resolution. As soon as a resolution becomes available, this Service Alert will be promptly…
• 11030638Mar 15, 2026Other or unknown, Electrical system. DESCRIPTION Some customers may experience the following: 1. Intermittent Globe with a slash icon. The Globe with Slash icon indicates that communication between the Cockpit Domain Controller (CDC) and the Data Communication Module (DCM) has not yet been completed. This communication may take up to 90 seconds to complete. During this time, some Mazda Connect 3 functions, such as Google Assistant, will not be…
• 11030642Mar 13, 2026Electrical system, Other or unknown. DESCRIPTION Some customers may experience an incorrect “Sign in to network” notification, even though the customer has signed in to the network correctly. NOTE: Vehicle driving operation is not affected by this notification. Mazda Connect 3 functions are not affected by this notification. Inform the customer to ignore the notification for now and that Mazda is aware of the condition and is currently working on a…
• 11030636Mar 11, 2026Engine. This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not. A…
• 11030634Mar 7, 2026Electrical system. DESCRIPTION ADDING ODOMETER TO THE CENTER DISPLAY HOME SCREEN The 2026 Mazda CX-5 displays the odometer (mileage) on the center display rather than in the instrument cluster. The odometer and trip meter are not displayed in the instrument cluster; instead, they appear on the center display. This information can be accessed through the Efficiency application. Adding the Odometer to the Center Display Home Screen…
• 11029536Feb 19, 2026Electrical system, Other or unknown. Customer Service Program (CSP) 04 – Connected Services Deactivated – All applicable Mazda vehicles. There is no Repair Procedure or Warranty Information for this CSP, please read below on what to advise the customer if they inquire about this program. This is an information ONLY CSP and is not a recall. Outline of Program: Connected Services is available for all owners of current generation vehicles. Some owners…
• 11029490Feb 3, 2026Other or unknown. The 2026 CX-5 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
• 11028133Jan 26, 2026Other or unknown. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys • 5-digit codes CANNOT be provided for 2019 and newer vehicles (the traditional 5-digit code from the key tag or driver's door lock cylinder is not sufficient and will not be issued for key cutting on these…
• 11028095Jan 7, 2026Seats. There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is delivered, or when new upholstery is installed under Warranty repair. NOTE: This repair is not a permanent fix, it is meant to make new seats look their best when the vehicle is first presented to the customer. Wrinkles may not be completely removed after the repair is completed. Leather is a natural material and may…
• 11028129Jan 6, 2026Electrical system, Body and structure. Customers may report that the liftgate does not open or unlatch (from closed or an ajar position). This may happen after a discharged battery or after charging a dead battery.
• 11028128Jan 6, 2026Wheels. Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable the effect will be. Be sure to set the tire pressures at the recommended tire pressure on the vehicle tire label. Sidewall indentations are a cosmetic condition…
• 11028127Jan 5, 2026Other or unknown. Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
• 11026353Nov 26, 2025Brakes. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern. NOTE: Before following this Service Alert repair procedure, ensure published TSBs in MGSS have been…
• 11026348Nov 18, 2025Transmission and drivetrain. A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023-2026 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in-class fuel economy and driving performance. For easy identification, ATF-A7 is colored Red and ATF-FZ is colored Blue. ATF-A7 includes UV-reactive dye (see "Fluorescence Example" below). There is NO interchangeability between ATF-A7 and ATF-FZ…
• 11022744Aug 27, 2025Transmission and drivetrain. A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023-2026 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in-class fuel economy and driving performance. For easy identification, ATF-A7 is colored Red and ATF-FZ is colored Blue. There is NO interchangeability between ATF-A7 and ATF-FZ. For CX-30, Mazda3, and CX-5, some 2.5L and all 2.5T engines still use…

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