2016 Mazda MAZDA3 Technical Service Bulletins

667 technical service bulletins (TSBs) are on record for the 2016 Mazda MAZDA3. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10111032Jul 6, 2017Forward collision avoidance. Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)
• 10111031Jul 6, 2017Lane departure. Blind Spot Monitoring (BSM) system frequently asked questions (FAQ)
• 10111029Jul 6, 2017Lane departure. Lane Departure Warning System (LDWS) frequently asked questions (FAQ)
• 10111028Jul 6, 2017Brakes. Smart City Brake Support (SCBS) frequently asked questions (FAQ)
• 10120370Jul 5, 2017Equipment. Some vehicles may experience an engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203. NOTE: Engine misfire related DTCs (P0301, P0302, P0303, P0304) are usually stored at the same time.
• 10120367Jun 30, 2017Equipment. Some customers may experience that one or more of the door glasses will not open due to becoming stuck in the glass run channel. The root cause is still under investigation. To correct the problem, the parts source will be changed.
• 10120356Jun 15, 2017Electrical system. When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit software. To eliminate this from occurring in the future, the SAS control unit software has been modified.
• 10120355Jun 14, 2017Brakes. Some vehicles may experience a squeaking/grinding noise from the rear brake even after the brake pedal is released. Upon inspection, the caliper mounting support is corroded and one of the disc pad is abnormally worn out (A). This is caused by vehicle usage in an area using road salt. The surface of the mounting support may swell from corrosion causing premature disc pad wear and brake noise.
• 10120354Jun 12, 2017Transmission and drivetrain. Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) Hard to shift into 3rd, 4th, 5th, and/or 6th gear Shift lever vibrates when driving in 3rd or 4th gear. This is caused by inappropriate transmission internal parts.
• 10120352Jun 12, 2017Equipment. Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insufficient holding force of the glass run channel. To increase the holding force, the shape of glass run channel has been changed and non-woven pads have been attached to the glass run channel.
• 10120348Jun 5, 2017Electrical system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the Active Driving Display as part of Mazda?s continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software.
• 10111021Jun 5, 2017Electrical system. In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).
• 10120347Jun 2, 2017Steering. Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused by an insufficient wear resistance of the steering wheel surface.
• 10120345Jun 2, 2017Equipment. Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down to around the joint portion (B) between the engine front cover and the oil pan.
• 10118129May 22, 2017Electrical system. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer noticed this symptom.
• 10186333May 16, 2017Equipment. Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.
• 10118128May 16, 2017Electrical system. All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).
• 10116229May 16, 2017Electrical system. An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system.
• 10186340May 15, 2017Electrical system. Active driving display caution (Update)
• 10116231May 15, 2017Equipment, Electrical system. Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. This is caused by an incorrectly learned zero-point (closed position) of the Active Driving Display. The main reason this happens is because an object (e.g. gloves, paper, etc. ) was placed in the storage area where the mirror and optical…
• 10111019Mar 29, 2017Fuel system, Equipment. When the engine is started for the first time after parking overnight in cold weather (below freezing), some vehicles may exhibit the check engine light on with DTC P0451:00 (Fuel tank pressure sensor: sensor characteristic malfunction) stored in memory.This concern may be caused by an increase in discharge resistance due to water accumulated and frozen in the canister vent hose.
• 10111015Mar 16, 2017Suspension, Steering. Some vehicles may exhibit one or more of the following noises from the front suspension. A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle standstill caused by stick-slip between the front strut bearing and the coil spring. A popping noise from the front shock absorber when passing over speed bumps caused by the bump stopper contacting the strut bearing when the shock…
• 10099444Mar 16, 2017Equipment. Permanent dtcs are now displayed with the ids 104 update. The purpose of a permanent dtc is to prevent customers from clearing them by disconnecting the battery cable in order to pass a smog check. All pcm and tcm dtcs that turn on the check engine light can remain as a permanent dtc. They will not turn on the check engine light or cause drivability concerns. If you encounter a permanent dtc, ignore it and diagnose…
• 10099443Mar 10, 2017Equipment. Some vehicles may experience one of the following advanced keyless entry system malfunctions: (1) key fob and/or door request switch does not operate. (2) door locks repeatedly lock and unlock when approaching the vehicle with the advanced key. (3) key warning light (red) on while driving and dtc b10d1:23 and/or b10d3:23 is(are) stored. •b10d1:23 request switch (lf) circuit malfunction •b10d3:23 request switch (rf)…
• 10111011Mar 9, 2017Exterior lighting. Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limited Warranty term.
• 10111010Mar 9, 2017Wheels. Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below.The damage extends to the front surface of the aluminum wheel partly or entirely.
• 10098384Mar 6, 2017Equipment. When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other vehicle becomes “linked” to the vin of that vehicle.
• 10111007Mar 3, 2017Engine cooling. Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down to around the joint portion (B) between the engine front cover and the oil pan.
• 10111005Mar 2, 2017Engine cooling. When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following DTC(s) stored in memory.?P0300 - Random misfire detected ?P0301 - Cylinder No.1 misfire detected ?P0302 - Cylinder No.2 misfire detected ?P0303 - Cylinder No.3 misfire…
• 10111004Mar 1, 2017Air bags, Electrical system, Equipment. When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit software. To eliminate this from occurring in the future, the SAS control unit software has been modified.
• 10186313Feb 21, 2017Engine. Multi-Model - engine runs rough and check engine light on with DTCS P0201 and P0204 or P0202 and P0203
• 10186315Feb 17, 2017Brakes. Squeak noise from front brakes and/or groove marks on front disc plate
• 10185821Feb 1, 2017Air bags. 2014-17 Mazda 3 and MVSS (Motor Vehicle Safety Standards) label concern special service program (SSP) SSPA8
• 10185806Jan 13, 2017Exterior lighting. Excessive condensation or water within the headlamp assembly caustion.
• 10185801Jan 13, 2017Transmission and drivetrain, Steering, Wheels, Electrical system, Suspension…. Popping and/or squeaking noise from front shock absorber and or creaking noise from front lower arm bushing. Some vehicles may exhibit one or more of the following noises from the front suspension. * A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle standstill caused by stick0slip between the front strut bearing and the coil spring.
• 10185795Jan 13, 2017Engine cooling, Air bags. When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit/0 degrees Celsious). Some vehicles may exhibit a rough idle and/or the check engine light on with any of the following DTC(s) stored in memory.
• 10186919Jan 1, 2017Equipment. With manual A/C - Air temperature will not change.
• 10186263Dec 19, 2016Electrical system, Equipment. MAZDA Mobile start (MMS) cannot communicate with vehicle
• 10186258Dec 13, 2016Body and structure, Visibility (wipers, defrost, mirrors). Door glass will not open (stuck in run channel). Some customers may experience that one or more of the door glasses will not open due to becoming stuck in the glass run channel . The root cause is still under investigation. To correct the problem, the parts source will be changed.
• 10186249Dec 1, 2016Equipment. Air Temperature will not change. Some customers may complain that the air temperature from the fair conditioner will not change with the air temperature control knob, and may be accompanied by some rattle noise from behind the dash board. This concern may be caused by the temperature control link being pulled out of the HVAC housing or becoming disengaged due to insufficient link stiffness. To correct the problem…
• 10185837Nov 3, 2016Air bags. TAKATA recalls for Air bag
• 10185836Nov 3, 2016Brakes. Air Temperature will not change
• 10185835Nov 3, 2016Transmission and drivetrain. Multi-Model - Clutch Slippage or Smell after Clutch Disc Replacement
• 10185834Nov 3, 2016Equipment. Mulri-Model (Equipped with Mazda connect) - DTC U0323/U0423/U3000 Cannot be deleted (Update)
• 10185829Oct 25, 2016Vehicle speed control, Back-over prevention (rear camera). Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx 1/2 to 4 inches (1-10 cm)
• 10185822Oct 25, 2016Back-over prevention (rear camera), Fuel system. Unusual engine noise after a cold engine start. Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhaust gas emissions. The noise does not indicate a malfunction.
• 10185823Oct 10, 2016Back-over prevention (rear camera). Popping and/or squeaking noise from front shock absorber and or creaking noise from front lower arm bushing.
• 10186910Sep 28, 2016Equipment. Air temperature will not change
• 10186911Sep 13, 2016Body and structure. Rust/paint blister on trunk lid around license plate light
• 10186909Sep 13, 2016Equipment. Some customers may complain that the air temperature from the air conditioner will not change with the air temperature control knob, and may be acc ompanied by some rattle noise from behind the dash board. This concern may be caused by the temperature control link being pulled out of the HVAC housing. To correct the problem, the temperature control link has been modified.

← All problems reported for the 2016 Mazda MAZDA3