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Forward collision avoidancePart report

2017 Mazda MAZDA6 Forward collision avoidance Problems

Complaints
4about this part
Share
7%of 60 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the forward collision avoidance of the 2017 Mazda MAZDA6, 7% of the 60 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“On a clear lane with the forward car 5 car lengths away with traffic flowing, the Automatic Emergency Braking (AEB) activated slowing my car down from 65mph to 30mph. I deactivated AEB on my exit and changed the AEB distance from “normal” to “near”.”

NHTSA complaint #11701744, filed 2025-11

“I’ve had my 2017 Mazda6 for 2 years and first had an issue when the vehicle could not detect the key fob was near. A Mazda dealership at that time could not resolve the issue. Now at times the vehicle won’t start unless i physically hover the key fob over the push to start button. I continued with the purchase and now 2 years in I’ve had so many issues with the infotainment screen acting insane, known as “ghost touching”. When coming to a stop the screen will start clicking around to different screen settings on the monitor. …”

NHTSA complaint #11534184, filed 2023-07

“My infotainment system was experiencing ghost touching. In other words, the touch screen in the car that controls everything from radio to bluetooth to settings for safety features such as braking assist and automatic sensor wipers would completely go crazy and select/unselect features in the touchscreen. Sometimes it was one touch at a time (ie, change the radio station). Over time, and the more humid it was outside, I would have drives where every time the car was under 10mph, the touchscreen would go berserk. …”

NHTSA complaint #11497869, filed 2022-12

“Mazda 6's from 2017 have a known, reported defect that causes the touch screen to ghost touch and randomly enter into the car's menus and change settings, dial phone numbers, delete entries, etc. There is a service bulletin issued to replace the touchscreen cover/lens but Mazda does not honor this repair for cars out of warranty and want to charge customers for this repair. This is a potential liability since the car can change safety settings that a driver is accustomed and relies on without their knowledge possibly resulting in serious injury or death.”

NHTSA complaint #11554042, filed 2023-11

Related service bulletins

Forward collision avoidance: other model years

YearComplaintsShare of year
2019117%
201747%
201611%
201411%

Other parts of the 2017 Mazda MAZDA6

Other or unknown
24 complaints
Electrical system
19 complaints
Brakes
4 complaints
Engine
4 complaints
Transmission and drivetrain
3 complaints
Back-over prevention (rear camera)
2 complaints
Fuel system
2 complaints
Seats
2 complaints
Body and structure
2 complaints
Air bags
1 complaints
Exterior lighting
1 complaints
Lane departure
1 complaints

← All problems reported for the 2017 Mazda MAZDA6

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology