2017 Mazda MAZDA6 Electrical system Problems
- Complaints
- 19about this part
- Share
- 32%of 60 total for the year
- Median mileage
- 42,035miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 19 complaints about the electrical system of the 2017 Mazda MAZDA6, 32% of the 60 complaints for this model year. Where a mileage was given, the median is 42,035 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Main wiring harness near engine coils chewed thru by rodent while it was parked in the city. One wire was completely cut and another nearby wire was chewed. These wires cary high voltages and can cause fire if shorted. This wiring harness may contain soy based products which can attract rodents. This car engine cover has enough room for robent to get inside and make their home near the wires. The white fibers materials you see in the image is from the engine cover insulation that rat removed from cover.”
NHTSA complaint #11058324, filed 2018-01, 2,070 miles“Ghost touch- radio/audio center randomly switches modes, stations, functions and will access phone contacts via bluetooth and make random voice calls . Once connected, it is very difficult to disconnect. Often times the call will be repeated several times. This occurs both while sitting still or when driving. It is very distracting to try to disconnect random voice calls while driving. The steering wheel buttons are not effective in trying to disconnect. You must cancel the call on the actual phone in violation of hands-free laws in the state of georgia.”
NHTSA complaint #11375393, filed 2020-11, 82,000 miles“I’ve had my 2017 Mazda6 for 2 years and first had an issue when the vehicle could not detect the key fob was near. A Mazda dealership at that time could not resolve the issue. Now at times the vehicle won’t start unless i physically hover the key fob over the push to start button. I continued with the purchase and now 2 years in I’ve had so many issues with the infotainment screen acting insane, known as “ghost touching”. When coming to a stop the screen will start clicking around to different screen settings on the monitor. …”
NHTSA complaint #11534184, filed 2023-07“My infotainment system was experiencing ghost touching. In other words, the touch screen in the car that controls everything from radio to bluetooth to settings for safety features such as braking assist and automatic sensor wipers would completely go crazy and select/unselect features in the touchscreen. Sometimes it was one touch at a time (ie, change the radio station). Over time, and the more humid it was outside, I would have drives where every time the car was under 10mph, the touchscreen would go berserk. …”
NHTSA complaint #11497869, filed 2022-12“For the last 2 yrs the screen and radio volume and turned up loudly on it's on while driving and causes a severe distraction. Also the channels change on it's own and beep. The screen changes from light to dark mode on it's own and the Bluetooth cuts out while I'm on the phone or it calls someone on my contact list on it's own. It's caused me to be distracted and almost have accidents because it doesn't stop. This is an ongoing problem with Mazda owners and should be recalled due to safety concerns There was a recall on older models with the same type of issue. . …”
NHTSA complaint #11524784, filed 2023-06Related service bulletins
- 11037899Sep 11, 2026DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS…
- 11034447Jun 19, 2026This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g…
- 11032100Apr 4, 2026This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may…
- 11026917Dec 17, 2025If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by…
- 11024999Oct 2, 2025For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of…
- 11007029Aug 26, 2024For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of…
- 11007019Aug 15, 2024If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by…
- 11006987Aug 8, 2024In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by…
- 11006998Aug 5, 2024Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
- 10254188Apr 22, 2024Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 1 | 17% |
| 2018 | 4 | 7% |
| 2017 | 19 | 32% |
| 2016 | 11 | 14% |
| 2015 | 6 | 10% |
| 2014 | 47 | 34% |
| 2013 | 1 | 4% |
| 2012 | 12 | 12% |
| 2011 | 8 | 6% |
| 2010 | 14 | 6% |
| 2009 | 32 | 8% |
| 2008 | 5 | 5% |
| 2007 | 11 | 7% |
| 2006 | 11 | 6% |
| 2005 | 13 | 9% |
| 2004 | 13 | 8% |
| 2003 | 18 | 10% |
| 2002 | 2 | 7% |
Other parts of the 2017 Mazda MAZDA6
24 complaintsBrakes
4 complaintsEngine
4 complaintsForward collision avoidance
4 complaintsTransmission and drivetrain
3 complaintsBack-over prevention (rear camera)
2 complaintsFuel system
2 complaintsSeats
2 complaintsBody and structure
2 complaintsAir bags
1 complaintsExterior lighting
1 complaintsLane departure
1 complaints
← All problems reported for the 2017 Mazda MAZDA6
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology