2002 Mercedes-Benz 320 Problems
- Complaints
- 11filed with NHTSA
- Median mileage
- 47,631miles, 7 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
Sources: NHTSA records for the 2002 Mercedes-Benz 320 (complaints, recalls, investigations). Report an error
NHTSA recorded 11 consumer complaints for the 2002 Mercedes-Benz 320. The part named most often is electrical system, with 3 complaints (27% of the total), followed by seats (3) and steering (3). 7 of the complaints include a mileage, and 57% of those were filed for vehicles with under 50,000 miles; the median is 47,631 miles. NHTSA lists 0 recall campaigns and 1 technical service bulletin for this model year.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system3 27%
- Seats3 27%
- Steering3 27%
- Engine cooling2 18%
- Fuel system2 18%
- Body and structure2 18%
- Tires2 18%
- Engine1 9.1%
Example complaints
Electrical system: “Without noticable warning, the sensor panel flash for a second, then the car came to a sudden and complete stop, the engine shut off in the middle of busy freeway. After a few attempts, the vehicle restarted and was driven to the side of road. After towing to an experienced mercedes repair shop, they concluded the vehicle experienced a complete power shutdown by design to protect the electrical system because the alternator was overchargijng. The incident was reported to mercedes -benz at montvale, nj, they did not want to do any investigation or follow-up. …”
NHTSA complaint #10586611, filed 2014-05, 61,526 milesSeats: “The passenger seat power adjustment module shorted, draining the battery and causing a no-start condition. While this did not occur while stuck in traffic, it easily could have, causing a serious hazard for myself, any passenger or another vehicle. The seat module had to be disconnected so there is no longer the ability to adjust the seat and obtain proper clearance from the airbag or to properly adjust the seat and allow a child seat to fit as designed in the rear seat.”
NHTSA complaint #10512679, filed 2013-05, 124,796 milesSteering: “The contact owns a 2002 mercedes benz 320. In november of 2008, the contact received a recall notice for NHTSA campaign id number 03v121000 (steering:hydraulic power assist:hose, piping, and connections) and took her vehicle to the dealer. The dealer installed a new hose clamp on the power steering hose to the power steering cooler. One month later, she heard a loud noise. She went to the nearest mechanic and was informed that the power steering fluid was completely dry and the power steering pump was damaged. …”
NHTSA complaint #10262947, filed 2009-03, 47,631 milesEngine cooling: “The consumer stated that on rainy days the visibility would become difficult. There was a failure in computer chips, the problem persisted with the poor visibility of the windshield, horn failure, interior and exterior light failure, stalling, catalytic converter rattling, inoperative washer jets, broken glove box, noise in the rear of the vehicle, faulty fuel pump, loud whining noise form under the seat, and a whirring noise was coming from the center vents.”
NHTSA complaint #10099406, filed 2004-12, 1,088 milesMileage when problems were reported
57% of the 7 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 30,000 and 61,526 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Recalls and investigations
NHTSA lists no recall campaigns for the 2002 Mercedes-Benz 320 in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 1 on record; the latest 1 are shown.
- 10034306Jun 11, 2010Air bags. Mercedes: airbag durability and reliability. Air bag srs control module (n2/2) does not have a set shelf life and will normally be reliable for the life of a vehicle. With 164, 216 221, 251 and…
Other model years of the Mercedes-Benz 320
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2002 | 11 | 47,631 | 0 | — | — | — | Not enough data |
| 2001 | 17 | 52,737 | 0 | — | — | — | Stable |
| 2000 | 17 | 92,000 | 0 | — | — | — | Stable |
| 1999 | 30 | 51,000 | 0 | — | — | Not compared (before 2008) | Stable |
| 1998 | 39 | 104,500 | 0 | — | — | Not compared (before 2008) | Stable |
| 1997 | 19 | 190,000 | 0 | — | — | — | Stable |
| 1996 | 14 | 108,921 | 0 | — | — | — | Not enough data |
| 1995 | 29 | 85,000 | 0 | — | — | Not compared (before 2008) | Stable |
| 1994 | 49 | 136,202 | 1 | — | — | Not compared (before 2008) | Stable |
All Mercedes-Benz 320 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2002 Mercedes-Benz 320 have?
NHTSA recorded 11 consumer complaints for the 2002 Mercedes-Benz 320 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2002 Mercedes-Benz 320 is reported most often?
Electrical system is named most often, in 3 complaints (27% of the total), followed by seats with 3.
Has the 2002 Mercedes-Benz 320 been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2002 Mercedes-Benz 320 reported?
Among the 7 complaints that include a mileage, the median is 47,631 miles and the middle half falls between 30,000 and 61,526 miles; 57% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.