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SteeringPart report

2012 Mercedes-Benz C250 Steering Problems

Complaints
5about this part
Share
2%of 272 total for the year
Median mileage
60,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 5 complaints about the steering of the 2012 Mercedes-Benz C250, 2% of the 272 complaints for this model year. Where a mileage was given, the median is 60,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The steering wheel ,has aluminum plating or covering, that was peeling off and cut my finger as I was driving, this happened last year and was still under warranty, and dealer replaced, this is happening again, and the dealer has agreed to replace even though the warranty has expired. I thought you guys should know.”

NHTSA complaint #10671871, filed 2015-01, 60,000 miles

“The esl/eis failed. Turned car off and after coming back to try and turn it on, it didn't work. Steering wheel was locked and car wouldn't engage with key. After checking with mechanics and checking online, I discovered that it is a frequent issue that happens with no warning whatsoever. Which is quite worrisome to think the Steering wheel could lock at anytime without notice. My car is a 2012 Mercedes c250 coupe.”

NHTSA complaint #11483194, filed 2022-09

“I got stranded in the middle of the street my vehicle does not crank steering lock so I had my vehicle towed into the Mercedes dealership the one in Figueroa st Monday November 18 2024 at around 03:24pm and this is what they told me. Needs immediate attention custom recommendation ELECTRIC STEERING LOCK During vehicle inspection found electric steering lock has malfunction code 25464 recommend to replace electric steering lock first and perform re-check. Repair total estimate: $2,829.78 I definitely can't afford to pay that amount please help with this issue”

NHTSA complaint #11626071, filed 2024-11

“Lost of drive power and the vehicle steering wheel locked on my mercedes from a damaged malfunctioning steering lock actuator module due to mechanical issues within the steering column such as bad steering wheel assembly, faulty steering lock module or issue with the wiring or other electrical components and the mercedes dealer is the only one who solves this issue no other mechanic in general. …”

NHTSA complaint #11638949, filed 2025-01

“-The steering wheel and brake locked up and became unusable while driving at approximately 75mph. Cruise control was enabled for a few miles (maybe 2) and disabled after. Around 5 minutes after disabling, the car began to surge between acceleration and deceleration drastically on its own. All of the dashboard lights that come on when the key is initially inserted came on at once while engine was on/running and the car was in drive. After finally being able to reach a safe enough spot, I put the car in park and turned the engine off. …”

NHTSA complaint #11687260, filed 2025-09

Related service bulletins

Steering: other model years

YearComplaintsShare of year
2015217%
20141811%
2013197%
201252%

Other parts of the 2012 Mercedes-Benz C250

Air bags
168 complaints
Engine
61 complaints
Fuel system
18 complaints
Brakes
10 complaints
Other or unknown
10 complaints
Electrical system
9 complaints
Body and structure
7 complaints
Transmission and drivetrain
6 complaints
Exterior lighting
3 complaints
Seats
3 complaints
Suspension
3 complaints
Vehicle speed control
3 complaints

← All problems reported for the 2012 Mercedes-Benz C250

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology