2020 Mercedes-Benz C300 Body and structure Problems
- Complaints
- 4about this part
- Share
- 12%of 33 total for the year
- Median mileage
- 28,722miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the body and structure of the 2020 Mercedes-Benz C300, 12% of the 33 complaints for this model year. Where a mileage was given, the median is 28,722 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Automatic trunk closing mechanism caused the trunk hood to close on my head as I was putting groceries in the trunk. This has occurred several times in the past but this time it hit my head with more force. I have not brought it to a dealer and it has not been inspected by the manufacturer, police or any other entity. There was no warning or alarm before it closed. This could cause serious head injury to an individual on blood thinners.”
NHTSA complaint #11747837, filed 2026-07“I own a 2020 Mercedes-Benz C300 equipped with a power trunk. On July 22, 2026, I took my vehicle to Annapolis Mercedes-Benz because the power trunk was repeatedly closing on its own while people were standing in the trunk opening. I specifically reported that the trunk was unexpectedly closing while I, my child, or another individual was loading or unloading the vehicle and expressed concern that someone could be injured. The dealership kept the vehicle for several hours but advised me that no malfunction could be found. …”
NHTSA complaint #11754327, filed 2026-08“The contact owns a 2020 Mercedes-Benz C300. The contact stated that a section of the roof near the top of the windshield, between the sunroof, had detached and flown off the vehicle while driving 30 MPH in bumper-to-bumper traffic. The driver was able to grab the portion of the rubber gasket and pulled it into the vehicle through the driver’s side front window. The roof was in three pieces. The contact turned on the hazard lights and was able to pull over safely to the side of the roadway. There were no warning lights illuminated. …”
NHTSA complaint #11678311, filed 2025-08, 28,722 milesRelated recalls
- 23V854000Dec 15, 2023Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for…Covers: Mercedes-Benz C300 2015–2020, CLA250 2014–2019, AMG C63 2015–2020 +19 more
- 21V197000Mar 19, 2021Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG…Covers: Mercedes-Benz C300 2015–2020, AMG S63 2014–2020, CLA250 2014–2019 +19 more
Related service bulletins
- 11038217Sep 14, 2026Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise…
- 11036511Aug 24, 2026Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket…
- 11036101Aug 6, 2026Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise…
- 11033050May 22, 2026Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline…
- 11031659Apr 28, 2026Complaint Damaged cords/tensioning cables at the soft top interior trim with the following characteristics: - Cord/tensioning cable torn - Cord/tensioning cable worn…
- 11013192Jan 24, 2025Complaint Fuel door may require several attempts to open. Please note that if the complaint "Fuel filler flap not opening" occurs, it is important to check the fuel filler flap…
- 11013185Jan 24, 2025Complaint Paint damage on door paneling in area of door handle (see picture 1). Cause Alignment of door handle bearing bracket is not correct. Remedy 1. Paint the affected area…
- 11013184Jan 24, 2025Complaint Noise from area of instrument panel Noise might occur in the following conditions: - At engine speeds of 1500 rpm to 2000 rpm. - In the speed range up to 45mph - Type…
- 11009122Oct 23, 2024Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump…
- 10252777Mar 11, 2024Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 5% |
| 2022 | 1 | 4% |
| 2020 | 4 | 12% |
| 2019 | 7 | 10% |
| 2018 | 14 | 14% |
| 2017 | 24 | 11% |
| 2016 | 28 | 10% |
| 2015 | 60 | 16% |
| 2014 | 9 | 10% |
| 2013 | 58 | 22% |
| 2012 | 55 | 21% |
| 2011 | 49 | 10% |
| 2010 | 34 | 8% |
| 2009 | 27 | 5% |
| 2008 | 9 | 1% |
Other parts of the 2020 Mercedes-Benz C300
8 complaintsOther or unknown
5 complaintsElectrical system
3 complaintsForward collision avoidance
3 complaintsFuel system
3 complaintsTransmission and drivetrain
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsAir bags
2 complaintsBack-over prevention (rear camera)
2 complaintsLatches, locks and linkages
2 complaintsSteering
2 complaintsTires
2 complaints
← All problems reported for the 2020 Mercedes-Benz C300
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology