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Mercedes-Benz C350EModel year report

2016 Mercedes-Benz C350E Problems

Complaints
6filed with NHTSA
Median mileage
15,250miles, 2 complaints with mileage
Recalls
5campaigns on record
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA crash rating
5 / 5stars overall, 2 rated versions
EPA fuel economy
30 mpgcombined (gas only), 2.0L 4-cyl · plug-in hybrid RWD · 28 city / 32 hwy

Sources: NHTSA records for the 2016 Mercedes-Benz C350E (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error

NHTSA recorded 6 consumer complaints for the 2016 Mercedes-Benz C350E. The part named most often is other or unknown, with 3 complaints (50% of the total), followed by engine (2) and electrical system (1). 2 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 15,250 miles. NHTSA lists 5 recall campaigns and 138 technical service bulletins for this model year. Other or unknown complaints overlap with 3 technical service bulletins filed under the same part. Engine complaints overlap with 12 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Other or unknown: “Back panel of panorama sun roof cracked and shattered while pulling into our driveway. Body shop indicated railings holding the tempered glass in place shifted for some reason. Mercedes refuses to repair even though the car is only seven months old. Defect is a safety hazard. Fortunately, incident happened in our driveway.”

NHTSA complaint #11012044, filed 2017-08, 3,500 miles

Engine: “This is a known problem with The Mercedes cars from 2015 through 2018. The Service advisor said this is a know issue with this year, I asked can you do it for free because it is a Merc issue. He said he cannot do it. The cost for this repair is $2500 in Mercedes show room. These should be recalled and repair it for free for the customers.”

NHTSA complaint #11473348, filed 2022-07

Fuel system: “The contact owns a 2016 Mercedes-Benz C350E. The contact stated that the vehicle's average mpg ranged between 25 to 34 MPH. In addition, the vehicle had to be recharged every 11 miles to keep the electric charge going associated with the mpg. The manufacturer indicated 51 mpg on the sticker and in the owner's manual. The contact was waiting for the manufacturer to provide further information. The failure mileage was not available.”

NHTSA complaint #10957615, filed 2017-02

Mileage when problems were reported

100% of the 2 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 3,500 and 27,000 miles.

50%0–100%10–2550%25–500%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (2 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 15,250 miles.

Complaints by year filed

Fewer than 15 complaints, too few for a reliable trend.

201722018202222023
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2016 Mercedes-Benz C350E. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
C-Class · sedan 4WD★★★★★5 / 4554 · 11.0% risk
C-Class · sedan RWD★★★★★5 / 4554 · 11.0% risk

Driver aids listed by NHTSA for the 2016 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking not available.

Neighbouring years: 2017: same overall rating. A redesign between years can change both the car and the test.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Fuel economy and running cost

EPA ratings for each 2016 Mercedes-Benz C350E version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.

VersionEngineTransmissionCityHwyComb.Fuel / yr
C350e RWD2.0L 4-cyl · plug-in hybrid7-speed automatic283230 gas only—

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

Recall details for the 2016 Mercedes-Benz C350E → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 138 on record; the latest 10 are shown.

See all 138 bulletins →

Other model years of the Mercedes-Benz C350E

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20175104530—Not enough data
2016615,2505530—Not enough data

All Mercedes-Benz C350E model years

Frequently asked questions

How many NHTSA complaints does the 2016 Mercedes-Benz C350E have?

NHTSA recorded 6 consumer complaints for the 2016 Mercedes-Benz C350E as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2016 Mercedes-Benz C350E is reported most often?

Other or unknown is named most often, in 3 complaints (50% of the total), followed by engine with 2.

Has the 2016 Mercedes-Benz C350E been recalled?

NHTSA lists 5 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

How did the 2016 Mercedes-Benz C350E do in NHTSA crash tests?

NHTSA's 5-Star Safety Ratings give the 2016 Mercedes-Benz C350E 5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.

What gas mileage does the 2016 Mercedes-Benz C350E get?

The EPA rates the 2016 Mercedes-Benz C350E (C350e, 2.0L 4-cyl · plug-in hybrid) at 30 mpg combined, 28 city and 32 highway when running on gasoline in hybrid mode. Other engine and drive versions are rated differently.

At what mileage are problems with the 2016 Mercedes-Benz C350E reported?

Among the 2 complaints that include a mileage, the median is 15,250 miles and the middle half falls between 3,500 and 27,000 miles; 100% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.