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SuspensionPart report

2002 Mercedes-Benz CL Class Suspension Problems

Complaints
6about this part
Share
32%of 19 total for the year
Median mileage
56,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the suspension of the 2002 Mercedes-Benz CL Class, 32% of the 19 complaints for this model year. Where a mileage was given, the median is 56,000 miles. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“2002 mercedes benz cl500 the right front of the vehicle began to sag & the instrument panel illumination cluster suddenly went completely dark without any warning whatsoever. This has been occurring intermittently, the dealership always charges us each occurrence to fix it. . Now I find both problems are in safety campaign numbers 04v228000 and 06v028000 these are recalls. What can I do to get these problems fixed correctly this time without the dealership trying to use us as a cash horse & getting ripped off as it is happening again. …”

NHTSA complaint #10279825, filed 2009-08, 41,000 miles

“Left rear of car sinks after sitting for more than 8 hours. Mercedes benz has repaired many times but the problem still comes back. Repaired measures include replacing valves associated with the abc suspension, the abc pump has also been replaced and have also flushed the abc fluid and replaced the filter on many occasions. However, the problem has not gone away. Sometimes when the car is sitting for more than a day the active body control alarm comes on in the instrument cluster. I have not observed any abc fluid loss.”

NHTSA complaint #10240148, filed 2008-08, 54,000 miles

“The contact stated while driving various speeds, the vehicle intermittently rose up and down without warning. The vehicle was driven to the dealer who determined the abc system was inoperable. There was a NHTSA recall #04v228000 concerning the suspension. The vehicle was not included in the recall due to the VIN.”

NHTSA complaint #10167388, filed 2006-09, 56,000 miles

“The contact owns a 2002 mercedes benz Cl Class. The contact stated that his vehicle was excluded from NHTSA campaign id number 07v263000 (suspension). The dealer repaired the abc valve block at the cost of $2,200 and stated that there were materials in the fluid of the abc system, which caused the blockage. There is a hose that connects to the system and the fluid only enters one way and exits the same way; therefore, the blockage is due to the failure of the hose that is attached. Currently, a week later, the failure has recurred with the rear abc valve. The repair also cost $2,200. …”

NHTSA complaint #10247956, filed 2008-11, 85,000 miles

Related recalls

Suspension: other model years

YearComplaintsShare of year
2003120%
2002632%

Other parts of the 2002 Mercedes-Benz CL Class

Engine cooling
5 complaints
Electrical system
4 complaints
Brakes
2 complaints
Interior lighting
2 complaints
Air bags
1 complaints
Body and structure
1 complaints
Tires
1 complaints
Visibility (wipers, defrost, mirrors)
1 complaints
Wheels
1 complaints

← All problems reported for the 2002 Mercedes-Benz CL Class

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology