2002 Mercedes-Benz CL Class Problems
- Complaints
- 19filed with NHTSA
- Median mileage
- 55,650miles, 18 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Sources: NHTSA records for the 2002 Mercedes-Benz CL Class (complaints, recalls, investigations). Report an error
NHTSA recorded 19 consumer complaints for the 2002 Mercedes-Benz CL Class. The part named most often is suspension, with 6 complaints (32% of the total), followed by engine cooling (5) and electrical system (4). 18 of the complaints include a mileage, and 33% of those were filed for vehicles with under 50,000 miles; the median is 55,650 miles. Of all complaints, 1 involved a crash, 2 a fire, according to the filers. NHTSA lists 2 recall campaigns and 1 technical service bulletin for this model year. Suspension complaints overlap with 1 recall campaign filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Suspension6 32%
- Engine cooling5 26%
- Electrical system4 21%
- Brakes2 11%
- Interior lighting2 11%
- Air bags1 5.3%
- Body and structure1 5.3%
- Tires1 5.3%
- Wheels1 5.3%
Example complaints
Suspension: “2002 mercedes benz cl500 the right front of the vehicle began to sag & the instrument panel illumination cluster suddenly went completely dark without any warning whatsoever. This has been occurring intermittently, the dealership always charges us each occurrence to fix it. . Now I find both problems are in safety campaign numbers 04v228000 and 06v028000 these are recalls. What can I do to get these problems fixed correctly this time without the dealership trying to use us as a cash horse & getting ripped off as it is happening again. …”
NHTSA complaint #10279825, filed 2009-08, 41,000 milesEngine cooling: “The contact owns a 2002 mercedes benz cl500. The contact received recall notice number 07v263000 (engine and engine cooling). When he took the vehicle in for repair, a warning light illuminated. The dealer attempted to charge him for the recall repair. The contact stated that the vehicle was fine before he took it to the dealer for the recall repair. The purchase date was unknown. The current mileage was 101,740 and failure mileage was 101,000.”
NHTSA complaint #10197945, filed 2007-07, 101,000 milesElectrical system: “Extensive electrical problems in 2002 cl500 mercedes benz. Vehicle seats move on their own while vehicle in motion. Windows go up and down on their own; lock in whatever position it chose; hydraulics in this vehicle go up and down at will. Vehicle will lean on one side, then drop to where it is undriveable, then raise on the opposite side. The key has decoded itself and would not start the vehicle. It has been replaced and the new key had to be recoded as it started the car and then would not start the car. …”
NHTSA complaint #10349271, filed 2010-08, 33,000 milesBrakes: “The contact owns a 2002 mercedes benz Cl Class. The contact stated that his vehicle was excluded from NHTSA campaign id number 07v263000 (suspension). The dealer repaired the abc valve block at the cost of $2,200 and stated that there were materials in the fluid of the abc system, which caused the blockage. There is a hose that connects to the system and the fluid only enters one way and exits the same way; therefore, the blockage is due to the failure of the hose that is attached. Currently, a week later, the failure has recurred with the rear abc valve. The repair also cost $2,200. …”
NHTSA complaint #10247956, filed 2008-11, 85,000 milesMileage when problems were reported
33% of the 18 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 33,000 and 80,000 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Recalls and investigations
- 07V263000Jun 12, 2007SuspensionCovers: Mercedes-Benz CL Class 2000–2004, S Class 2000–2004
On certain vehicles, corrosion may occur in the inner steel portions of the active body control's (abc) high pressure distribution hose due to extensive exposure to humidity causing deterioration of the hose.
- 06V028000Feb 2, 2006Interior lightingCovers: Mercedes-Benz CL Class 2000–2002, 2004–2005, S Class 2000–2002, 2004–2005
On certain vehicles, the instrument cluster is experiencing electrical malfunctions. The instrument cluster contains gauges and indicators that must be illuminated whenever the vehicle is in operation.
Recall details for the 2002 Mercedes-Benz CL Class → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 1 on record; the latest 1 are shown.
- 10014583Mar 16, 2005Visibility (wipers, defrost, mirrors). Seal between exterior rear view mirror housing and door.
Other model years of the Mercedes-Benz CL Class
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2003 | 5 | 12,000 | 2 | — | — | — | Not enough data |
| 2002 | 19 | 55,650 | 2 | — | — | — | Stable |
All Mercedes-Benz CL Class model years
Frequently asked questions
How many NHTSA complaints does the 2002 Mercedes-Benz CL Class have?
NHTSA recorded 19 consumer complaints for the 2002 Mercedes-Benz CL Class as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2002 Mercedes-Benz CL Class is reported most often?
Suspension is named most often, in 6 complaints (32% of the total), followed by engine cooling with 5.
Has the 2002 Mercedes-Benz CL Class been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2002 Mercedes-Benz CL Class reported?
Among the 18 complaints that include a mileage, the median is 55,650 miles and the middle half falls between 33,000 and 80,000 miles; 33% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.