2002 Mercedes-Benz CL500 Electrical system Problems
- Complaints
- 7about this part
- Share
- 58%of 12 total for the year
- Median mileage
- 119,981miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the electrical system of the 2002 Mercedes-Benz CL500, 58% of the 12 complaints for this model year. Where a mileage was given, the median is 119,981 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving down the highway at night and it was raining had the wipers and the high beams on. Then all of sudden the high beans went out and the dash went black black causing limited visibility. This is the reason I'm filing a complaint because it almost caused a accident with the light dimming and the cluster going blank.”
NHTSA complaint #10745510, filed 2015-08, 119,981 miles“I have a mercedes CL500 while driving the car the lights in the speedometer everything went out I had to check it when I got home I was able to get speedometer working again gas gauge by replacing fuse the lights in the background are still not working also I have an issue with the vehicle active body control I have a leak suspension goes all the way down I would like to know if there is a recall to get this fixed and how I go about this.”
NHTSA complaint #10853432, filed 2016-04, 130 miles“The Main Information center they notifies you of 99% of what is going on with the car stopped working completely. Can’t tell how Fast the car is moving or the RPM this also included the entire instrument cluster, In addition to that the battery and electric system just quits even Though the connections are tight. The battery Also drains quickly as A Result Even though the alternator works and the battery is new. I had the entire car shut off for no obvious cause. While I was driving. But because The entire dash is dead I can’t see if there is something else happening. …”
NHTSA complaint #11461445, filed 2022-04“The contact owns a 2002 mercedes benz CL500. The contact stated that while driving at approximately 40 MPH, the instrument panel failed to illuminate. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 122,000. The VIN was not available.”
NHTSA complaint #10845957, filed 2016-03, 122,000 miles“The contact owns 2002 mercedes CL500. The contact stated the instrument cluster failed and the gauges were unable to be read. The vehicle was taken to a dealer, where it was diagnosed that the instrument clusters needed to be replaced. The failure had not been repaired. The manufacturer was notified of the issue. The approximate failure mileage was 78,000.”
NHTSA complaint #10643633, filed 2014-10, 78,000 milesRelated service bulletins
- 11015640Mar 5, 2025Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party…
- 11008091Sep 28, 2024Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party…
Electrical system: other model years
Other parts of the 2002 Mercedes-Benz CL500
3 complaintsBrakes
1 complaintsEngine
1 complaintsEngine cooling
1 complaintsExterior lighting
1 complaintsForward collision avoidance
1 complaintsLane departure
1 complaintsTransmission and drivetrain
1 complaints
← All problems reported for the 2002 Mercedes-Benz CL500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology