2002 Mercedes-Benz CL500 Problems
- Complaints
- 12filed with NHTSA
- Median mileage
- 109,000miles, 9 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- —overall rating starts with 2011 models
- EPA fuel economy
- 17 mpgcombined, 5.0L 8-cyl RWD · 14 city / 21 hwy
Sources: NHTSA records for the 2002 Mercedes-Benz CL500 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 12 consumer complaints for the 2002 Mercedes-Benz CL500. The part named most often is electrical system, with 7 complaints (58% of the total), followed by suspension (3) and brakes (1). 9 of the complaints include a mileage, and 11% of those were filed for vehicles with under 50,000 miles; the median is 109,000 miles. Of all complaints, 3 a fire, according to the filers. NHTSA lists 0 recall campaigns and 33 technical service bulletins for this model year. Electrical system complaints overlap with 2 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system7 58%
- Suspension3 25%
- Brakes1 8.3%
- Engine1 8.3%
- Engine cooling1 8.3%
- Exterior lighting1 8.3%
- Lane departure1 8.3%
Example complaints
Electrical system: “I was driving down the highway at night and it was raining had the wipers and the high beams on. Then all of sudden the high beans went out and the dash went black black causing limited visibility. This is the reason I'm filing a complaint because it almost caused a accident with the light dimming and the cluster going blank.”
NHTSA complaint #10745510, filed 2015-08, 119,981 milesSuspension: “I have a mercedes CL500 while driving the car the lights in the speedometer everything went out I had to check it when I got home I was able to get speedometer working again gas gauge by replacing fuse the lights in the background are still not working also I have an issue with the vehicle active body control I have a leak suspension goes all the way down I would like to know if there is a recall to get this fixed and how I go about this.”
NHTSA complaint #10853432, filed 2016-04, 130 milesBrakes: “While driving my 2002 mercedes CL500, I noticed smoke coming from the engine bay and the smell of something burning. Upon inspection it was discovered that a hydraulic suspension hose ruptured and sprayed fluid onto a catalytic converter. This resulted in a large amount of smoke and small flames starting to appear right before the passenger side engine bay was hosed down with water. The mercedes dealership advised this was a known issue and a recall was issued/performed back in 2005/2007. Mercedes advised me no further work would be done under the recall. …”
NHTSA complaint #10472814, filed 2012-08, 109,000 milesEngine: “The contact owns a 2002 mercedes benz CL500. While driving 50 MPH, smoke appeared near the rear of the vehicle. The contact continued to drive and the active body control (abc) warning light illuminated. The failure recurred multiple times. The vehicle was taken to the dealer. The technician diagnosed that the abc high pressure distribution hose needed to be replaced. The VIN was not included in NHTSA campaign number: 07v263000 (engine and engine cooling, suspension). The VIN and failure mileage were unknown.”
NHTSA complaint #10681604, filed 2015-02Mileage when problems were reported
11% of the 9 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 78,000 and 122,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Fuel economy and running cost
EPA ratings for each 2002 Mercedes-Benz CL500 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| CL500 RWD | 5.0L 8-cyl | 5-speed automatic | 14 | 21 | 17 | $4,850 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2002 Mercedes-Benz CL500 in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 33 on record; the latest 10 are shown.
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound…
- 11032875May 19, 2026Visibility (wipers, defrost, mirrors). Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely…
- 11031580Apr 16, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11029959Mar 9, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11029062Feb 25, 2026Exterior lighting. Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging…
- 11029025Feb 24, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11028989Feb 24, 2026Exterior lighting. Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging…
Other model years of the Mercedes-Benz CL500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2006 | 7 | 24,426 | 0 | — | 17 | — | Not enough data |
| 2004 | 9 | 122,000 | 0 | — | 17 | — | Not enough data |
| 2002 | 12 | 109,000 | 0 | — | 17 | — | Not enough data |
| 2001 | 5 | 100,000 | 0 | — | 17 | — | Not enough data |
| 2000 | 6 | 74,000 | 1 | — | 17 | — | Not enough data |
All Mercedes-Benz CL500 model years
Frequently asked questions
How many NHTSA complaints does the 2002 Mercedes-Benz CL500 have?
NHTSA recorded 12 consumer complaints for the 2002 Mercedes-Benz CL500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2002 Mercedes-Benz CL500 is reported most often?
Electrical system is named most often, in 7 complaints (58% of the total), followed by suspension with 3.
Has the 2002 Mercedes-Benz CL500 been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2002 Mercedes-Benz CL500 get?
The EPA rates the 2002 Mercedes-Benz CL500 (CL500, 5.0L 8-cyl) at 17 mpg combined, 14 city and 21 highway, with an estimated annual fuel cost of $4,850 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2002 Mercedes-Benz CL500 reported?
Among the 9 complaints that include a mileage, the median is 109,000 miles and the middle half falls between 78,000 and 122,000 miles; 11% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.