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Other or unknownPart report

2021 Mercedes-Benz CLA250 Other or unknown Problems

Complaints
2about this part
Share
29%of 7 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 2 complaints about the other or unknown of the 2021 Mercedes-Benz CLA250, 29% of the 7 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My 2021 CLA 250 that I reached purchased as a used vehicle in the last three months and now is saying SOS unresponsive so in my vehicle where to get a motor vehicle accident, it will not be alerting any emergency personnel authorities and I think it’s really sad the whole fact that Mercedes-Benz has just ran you know a bunch of these vehicles through a bin filter and just because mine isn’t on the recall list even though it’s doing exactly what is one of the main major safety recalls. …”

NHTSA complaint #11759720, filed 2026-08

“On Friday, September 27, around 12 pm, while driving on i880S near Union City, California, something horrific happened. The sunroof of my 2021 Mercedes CLA 250, with just 49,000 miles, suddenly exploded without any warning. The sound was so loud and violent, it felt like a gunshot. I was immediately overwhelmed with fear and panic as I struggled to process what was happening. In my rearview mirror, I could see shards of glass scattering across the road behind me. …”

NHTSA complaint #11617574, filed 2024-10

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2023350%
2021229%
2020420%
2019522%
20181024%
2017414%
20162030%
20151728%
20142212%

Other parts of the 2021 Mercedes-Benz CLA250

Fuel system
2 complaints
Vehicle speed control
2 complaints
Engine
1 complaints
Exterior lighting
1 complaints
Forward collision avoidance
1 complaints
Suspension
1 complaints
Transmission and drivetrain
1 complaints

← All problems reported for the 2021 Mercedes-Benz CLA250

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology