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Other or unknownPart report

2014 Mercedes-Benz CLA250 Other or unknown Problems

Complaints
22about this part
Share
12%of 179 total for the year
Median mileage
30,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 22 complaints about the other or unknown of the 2014 Mercedes-Benz CLA250, 12% of the 179 complaints for this model year. Where a mileage was given, the median is 30,000 miles. 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While traveling with my wife and newborn on highway 64 my 2014 cla mb cut off( while in motion ) and gave a code 'do not shift gears 'visit dealer. Somehow the car switch to netural while I coast the car to a safe edge of the road. We were terrified!! Next it gave a transmission code in red to do not shift visit dealer. I'm not sure if any recalls but this is a safety that needs attention!!”

NHTSA complaint #11340128, filed 2020-07, 58,020 miles

“Driving home from work yesterday on the highway and the panoramic sunroof spontaneously shattered, causing me to swerve and almost run off the side of a cliff. Upon doing research I've learned that this has been an issue with mercedes and there has already been many class action lawsuits filed.”

NHTSA complaint #11131121, filed 2018-09, 60,000 miles

“I have had the same issue of the car, being in park for over 5-10 minutes, suddenly lunging forward. It is quiet startling to have it happen. I worry that when I exit the car with the engine running ( due to passengers still in the car) something will happen. This has happen several times with me.”

NHTSA complaint #10872571, filed 2016-06, 9,000 miles

“Car has been lunging forward when in parked for more than 5 to 10 min since I have owned the car. This car was bought on february 20, 2015. Since then, I have brought it back to the dealership 3 times for the same problem. The third time that I brought it to them, they followed up with saying that it is the make of the car and every cla does that. This is a huge safety problem and it needs to be fixed.”

NHTSA complaint #10731544, filed 2015-07, 150 miles

“Early afternoon while just driving off an exit in tn. My sunroof exploded causing shards of glass to fly into my car. I had minor cuts on my lower back and arm from the glass covering me while driving. I was able to safely pull over to assess what happen because my initial thought was that someone was shooting at me. The dealership is not claiming any responsibility for this defect . There were no other cars around so the damaged could not have been caused by a rock or falling object.”

NHTSA complaint #11067174, filed 2018-02, 29,000 miles

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2023350%
2021229%
2020420%
2019522%
20181024%
2017414%
20162030%
20151728%
20142212%

Other parts of the 2014 Mercedes-Benz CLA250

Engine
66 complaintsElectrical system
44 complaintsVehicle speed control
36 complaintsElectronic stability control
20 complaintsTransmission and drivetrain
20 complaintsAir bags
11 complaintsFuel system
11 complaintsBody and structure
11 complaintsVisibility (wipers, defrost, mirrors)
9 complaintsWheels
9 complaintsSteering
8 complaintsBrakes
6 complaints

← All problems reported for the 2014 Mercedes-Benz CLA250

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology