2014 Mercedes-Benz CLA250 Steering Problems
- Complaints
- 8about this part
- Share
- 4%of 179 total for the year
- Median mileage
- 16,022miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the steering of the 2014 Mercedes-Benz CLA250, 4% of the 179 complaints for this model year. Where a mileage was given, the median is 16,022 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving 30 MPH I received a red parking brake error and my car began to be very difficult to steer. I then pulled over and received a yellow pre-safe mode error which illuminated the check engine light, ABS light, parking light. I took it took the dealer and was told it was a right tire sensor. This appears to be an ongoing problem with these cars and it's definitely not safe. This definitely needs to be recalled.”
NHTSA complaint #11322329, filed 2020-04, 51,000 miles“Bought the cla 250 brand new in 2014, vehicle has now twice gone in to pre-safe mode and inoperative mode while driving. The car switches to neutral as I am driving and then refuses to shift in to drive or reverse leaving me stranded in the streets on two occasion which could have caused two very serious accidents. The car on the second time had to be towed to dealership who could'nt find anything wrong with the car. There solution was more of a guess about a cpu needing to be replaced.”
NHTSA complaint #10795198, filed 2015-11, 17,796 miles“Purchase my 2014 cla 250 in january 2014 for my daughter. In may my daughter call and said the car just stopped running while she was driving it. Didn't really think anything of it because she was a new driver. About 3 weeks later she said it did the same thing. Again in october 2014 I was driving the car. Driving about 40mph and the car just stop moving. A message of inoperative came the screen. I was able to pull to the side of the road. The steering was very hard to turn and nothing would work except for the brakes. …”
NHTSA complaint #10676575, filed 2015-01, 8,100 miles“As I was driving on the highway around 65 miles per hour, the vehicle's check engine came up and said inoperative, pre safe inactive I freaked out. I was at highways speeds and it was inoperative. I noticed that the power steering was affected and the vehicle was unresponsive when I accelerated. The ABS system was disabled, I was scared even to brake because I know that when the ABS system is disabled the brakes can lock up and cause an accident, injuries and even death. I have noticed that many CLA250 owners have the same problem.”
NHTSA complaint #10630432, filed 2014-09, 5,000 miles“While driving on the highway without notice my car completely shut off. Several notifications appear on the dash screen inoperable see owners manual this is the 2nd time in two days where this same dangerous life threatening issue occurred.”
NHTSA complaint #10678770, filed 2015-01, 16,022 milesRelated service bulletins
- 10169602Nov 8, 2019Replace Steering Gear Bolts
- 10056472Jun 20, 2014Xentry (mercedes): after engine has started, several issues occurs, an acoustic warning sounds is heard, the instrument cluster displays warning message power steering…
- 10167000Feb 18, 2014Surface damage on steering wheel trim
- 10167550Jul 18, 2013Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice…
- 10167551Jul 3, 2013Vehicle wanders to the left or right.
Steering: other model years
Other parts of the 2014 Mercedes-Benz CLA250
66 complaintsElectrical system
44 complaintsVehicle speed control
36 complaintsOther or unknown
22 complaintsElectronic stability control
20 complaintsTransmission and drivetrain
20 complaintsAir bags
11 complaintsFuel system
11 complaintsBody and structure
11 complaintsVisibility (wipers, defrost, mirrors)
9 complaintsWheels
9 complaintsBrakes
6 complaints
← All problems reported for the 2014 Mercedes-Benz CLA250
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology