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SteeringPart report

2016 Mercedes-Benz CLA250 Steering Problems

Complaints
7about this part
Share
10%of 67 total for the year
Median mileage
40,500miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 7 complaints about the steering of the 2016 Mercedes-Benz CLA250, 10% of the 67 complaints for this model year. Where a mileage was given, the median is 40,500 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“We have a 2016 mercedes c-300 vehicle that had a recall on the steering column concerning a latch bolt. Unknown if this recall pertains to the safety concern itself, after this fix the electronic communication system failed and causes this vehicle to lose power steering and would/can result in a crash. My family was traveling at speeds of nearly 70mph on the interstate and the entire steering system shut down forcing us to manually force the vehicle to the side of the road. …”

NHTSA complaint #11338033, filed 2020-07, 41,000 miles

“While turning my steering wheel during normal operation, I heard what appeared to be a popping or snapping sound from inside the steering wheel. Immediately afterward, my horn stopped working, all steering-wheel control buttons became inoperative, and the airbag warning light illuminated with the message “Front Left Malfunction – Service Required.” All these failures occurred suddenly and at approximately the same time, without any prior warning or symptoms. The instrument cluster still lights up, but I can no longer access the mileage display using the steering-wheel controls. …”

NHTSA complaint #11773381, filed 2026-10, 86,799 miles

“My car has shut off on me while driving two times and road side assistance came out two different occasion. I kept up with maintenace on the vehicle. I went to pep boys up the st from my house instead of mercedes for oil changes. Out of no where my engine light came on and I towed my car two mercedes to fix. They said my engine blew n the turbo . They won't cover it under warranty since I gave them all my maintence receipts from pep boys . This was a demo car I originally leased and had it for 2 years with 9 months left on the car. …”

NHTSA complaint #11230845, filed 2019-07, 40,000 miles

“I was driving my cla in the rain on the 405n in irvine, ca at about 4pm to go to my new place of employment for onboarding. I was going approximately 25-30mph because of the weather and traffic it was very slow. I put my blinker on to merge over into the second lane and my car beeped and automatically went into neutral. I couldn't do anything, it felt like my steering locked up and I could only slightly move the wheel, my blind spot assist was inoperable, my dashboard lit up every light/warning sign it could and I could not switch gears. …”

NHTSA complaint #11157040, filed 2018-12, 10 miles

“Takata recall. Contacted mercedes benz greenway spoke with service department explained that I checked upon mail notification of a recall on my vehicle. Spoke with receptionist who told me that there was no recall (tammy or chrystal). Called back and luis told me that there was a recall but no solution. What do I do? Continue driving at risk with my child in the car!!!!???”

NHTSA complaint #11040195, filed 2017-10

Related service bulletins

Steering: other model years

YearComplaintsShare of year
2023117%
2020210%
201914%
201825%
201727%
2016710%
201484%
2013111%

Other parts of the 2016 Mercedes-Benz CLA250

Other or unknown
20 complaints
Engine
15 complaints
Air bags
14 complaints
Electrical system
9 complaints
Body and structure
8 complaints
Fuel system
7 complaints
Transmission and drivetrain
5 complaints
Brakes
3 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Wheels
3 complaints
Seats
2 complaints
Electronic stability control
1 complaints

← All problems reported for the 2016 Mercedes-Benz CLA250

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology