2016 Mercedes-Benz CLA250 Transmission and drivetrain Problems
- Complaints
- 5about this part
- Share
- 7%of 67 total for the year
- Median mileage
- 32,919miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the transmission and drivetrain of the 2016 Mercedes-Benz CLA250, 7% of the 67 complaints for this model year. Where a mileage was given, the median is 32,919 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving my cla in the rain on the 405n in irvine, ca at about 4pm to go to my new place of employment for onboarding. I was going approximately 25-30mph because of the weather and traffic it was very slow. I put my blinker on to merge over into the second lane and my car beeped and automatically went into neutral. I couldn't do anything, it felt like my steering locked up and I could only slightly move the wheel, my blind spot assist was inoperable, my dashboard lit up every light/warning sign it could and I could not switch gears. …”
NHTSA complaint #11157040, filed 2018-12, 10 miles“When we are driving the transmission slip intro neutral ramdomly message appear « do not shift in gear, visit dealer » we need to stop the car on the high way put it in park and after in drive . Its happen really often and my wife d’ont want to drive it any more because its to dangerous with kid, we need a solution”
NHTSA complaint #11606153, filed 2024-08“The contact owns a 2016 Mercedes Benz CLA 250. The contact stated that the gear shifter failed. The contact stated that the gear shifted into neutral independently when driving at low speeds. The contact was able to switch the gear back into drive when the failure occurred. The vehicle was taken to the dealer. The dealer performed a diagnostic; however, the contact did not have the information on the diagnostic result. The vehicle was not repaired. The manufacturer was contacted. The VIN was not available. The failure mileage was. 65,828.”
NHTSA complaint #11421996, filed 2021-06, 65,828 miles“2016 mercedes benz cla. Consumer writes in regards to loss of power while driving. The consumer stated on multiple occasions the vehicle loss power and drove roughly. The manufacturer advised having a fuel injector replaced, but the failure recurred.”
NHTSA complaint #11161569, filed 2018-12Related service bulletins
- 11037211Aug 29, 2026Complaint Intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction during certain driving situations. May be most noticeable when…
- 11035005Jul 14, 2026Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of…
- 11026832Dec 19, 2025Complaint Oil residue in connector of transmission control unit in dual-clutch transmission models 724.0 and 724.1. Cause As part of the production process, the electrohydraulic…
- 11025648Nov 15, 2025Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse…
- 11022045Aug 5, 2025Complaint Customer complaints regarding automatic transmission 724.1 (8FDCT & 8FDCT hybrid) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair…
- 11019018May 21, 2025Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse…
- 11013298Jan 16, 2025Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse…
- 11010818Nov 20, 2024Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause…
- 10199675Jul 14, 2021Vibrations/ humming when moving off or maneuvering with the wheels turned
- 10151943Jul 16, 20187G-DCT: Scratching noise when changing gear from D to R when transmission cold.
Transmission and drivetrain: other model years
Other parts of the 2016 Mercedes-Benz CLA250
20 complaintsEngine
15 complaintsAir bags
14 complaintsElectrical system
9 complaintsBody and structure
8 complaintsFuel system
7 complaintsSteering
7 complaintsBrakes
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsWheels
3 complaintsSeats
2 complaintsElectronic stability control
1 complaints
← All problems reported for the 2016 Mercedes-Benz CLA250
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology