2016 Mercedes-Benz CLA250 Air bags Problems
- Complaints
- 14about this part
- Share
- 21%of 67 total for the year
- Median mileage
- 29,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 14 complaints about the air bags of the 2016 Mercedes-Benz CLA250, 21% of the 67 complaints for this model year. Where a mileage was given, the median is 29,000 miles. 4 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While turning my steering wheel during normal operation, I heard what appeared to be a popping or snapping sound from inside the steering wheel. Immediately afterward, my horn stopped working, all steering-wheel control buttons became inoperative, and the airbag warning light illuminated with the message “Front Left Malfunction – Service Required.” All these failures occurred suddenly and at approximately the same time, without any prior warning or symptoms. The instrument cluster still lights up, but I can no longer access the mileage display using the steering-wheel controls. …”
NHTSA complaint #11773381, filed 2026-10, 86,799 miles“Takata recall. Contacted mercedes benz greenway spoke with service department explained that I checked upon mail notification of a recall on my vehicle. Spoke with receptionist who told me that there was no recall (tammy or chrystal). Called back and luis told me that there was a recall but no solution. What do I do? Continue driving at risk with my child in the car!!!!???”
NHTSA complaint #11040195, filed 2017-10“Takata recall what purpose does this recall serve if the manufacturer still does not have a remedy available? I have 3 benz's, all affected by this recall and for over 1 year the dealer cannot repair due to no remedy yet avail . So in the meantime, we should drive and pray that something tragic does not occur?”
NHTSA complaint #11044220, filed 2017-11“I was involved in an accident and hit on the drivers side front and back door. I thought it was weird the airbags did not deploy. I had over $100k in medical bills and still require another surgery.”
NHTSA complaint #11418261, filed 2021-05“May 3, 2023 - I had pulled back into my driveway approximately at 8:45 AM after leaving a couple of minutes before to run errands. I turned the car off and went inside of my house for less than five minutes. I got back into my car, started the vehicle and the airbag exploded unexpectedly while I was in my driveway. Of course, I was shocked and confused as to what had happened. My husband was inside the house and came out to check on me. I received surface burns on both of my forearms, my left pinky finger was bent in an unnatural position and part of my left pinky fingernail was missing. …”
NHTSA complaint #11533011, filed 2023-07Related recalls
- 19V892000Dec 16, 2019Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles. The Occupant Classification System…Covers: Mercedes-Benz CLA250 2015–2018, AMG CLA45 2017–2018
- 17V627000Oct 6, 2017Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG…Covers: Mercedes-Benz CLA250 2014–2018, C300 2012–2018, AMG C63 2012–2018 +21 more
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 17% |
| 2020 | 1 | 5% |
| 2019 | 2 | 9% |
| 2018 | 8 | 20% |
| 2017 | 5 | 18% |
| 2016 | 14 | 21% |
| 2015 | 8 | 13% |
| 2014 | 11 | 6% |
| 2013 | 5 | 56% |
| 2012 | 3 | 43% |
Other parts of the 2016 Mercedes-Benz CLA250
20 complaintsEngine
15 complaintsElectrical system
9 complaintsBody and structure
8 complaintsFuel system
7 complaintsSteering
7 complaintsTransmission and drivetrain
5 complaintsBrakes
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsWheels
3 complaintsSeats
2 complaintsElectronic stability control
1 complaints
← All problems reported for the 2016 Mercedes-Benz CLA250
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology