2018 Mercedes-Benz CLA250 Air bags Problems
- Complaints
- 8about this part
- Share
- 20%of 41 total for the year
- Median mileage
- 42,730miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the air bags of the 2018 Mercedes-Benz CLA250, 20% of the 41 complaints for this model year. Where a mileage was given, the median is 42,730 miles. 2 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The year and model of my car has been recalled for a steering column module/clock spring. Mercedes says my VIN is not in the recall. This is a safety concern as an airbag will not deploy. I believe I should be included in the recall.”
NHTSA complaint #11564288, filed 2024-01“My clock spring is no longer working, it made all the buttons on my steering wheel stop working and i am afraid the airbag will deploy at random since there was a recall on cla models 2015-2018. I own a Mercedes cla 250 2018 but it is not showing a recall on my specific vehicle. Not only that but they no longer sell just the clock spring for my car, im assuming because of the recall. I am scared that my airbag will randomly deploy while im driving or that it will not deploy at all in case of an accident. …”
NHTSA complaint #11689310, filed 2025-09“My car clock spring has went out, and it affects my car airbag deploy. I see it’s a problem with the Mercedes Cla250. It’s very dangerous it causes your horn not to work as well!”
NHTSA complaint #11641460, filed 2025-02“The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the steering wheel made a clicking sound while turning, and the mileage button on the steering wheel was inoperable. An independent mechanic was made aware of the failure and informed the contact that the failure could be related to a faulty clockspring; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but stated that there was no recall associated with the VIN. …”
NHTSA complaint #11542118, filed 2023-09, 65,000 miles“The contact owned a 2018 Mercedes-Benz cla250c. While driving 45 MPH, the contact's vehicle was rear ended by a speeding vehicle. The contact's vehicle then crashed into another vehicle. The air bags did not deploy. The contact suffered headaches, hip pain, whiplash, and vision issues. Medical attention was received. A police report was filed. The vehicle was towed and deemed totaled by the contact's insurance company. The dealer and manufacturer were not notified. The cause of the failure was not diagnosed. The failure mileage was 20,460.”
NHTSA complaint #11179894, filed 2019-02, 20,460 milesRelated recalls
- 19V892000Dec 16, 2019Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles. The Occupant Classification System…Covers: Mercedes-Benz CLA250 2015–2018, AMG CLA45 2017–2018
- 18V514000Aug 3, 2018Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz CLA250, CLA250 4Matic, and CLA45 AMG 4Matic vehicles. The Occupant Classification…Covers: Mercedes-Benz CLA250 2018, AMG CLA45 2018
- 17V627000Oct 6, 2017Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG…Covers: Mercedes-Benz CLA250 2014–2018, C300 2012–2018, AMG C63 2012–2018 +21 more
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 17% |
| 2020 | 1 | 5% |
| 2019 | 2 | 9% |
| 2018 | 8 | 20% |
| 2017 | 5 | 18% |
| 2016 | 14 | 21% |
| 2015 | 8 | 13% |
| 2014 | 11 | 6% |
| 2013 | 5 | 56% |
| 2012 | 3 | 43% |
Other parts of the 2018 Mercedes-Benz CLA250
10 complaintsOther or unknown
10 complaintsEngine
6 complaintsBody and structure
6 complaintsFuel system
3 complaintsSeats
2 complaintsSteering
2 complaintsTransmission and drivetrain
2 complaintsEngine cooling
1 complaintsLane departure
1 complaintsSuspension
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2018 Mercedes-Benz CLA250
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology