2014 Mercedes-Benz CLA250 Air bags Problems
- Complaints
- 11about this part
- Share
- 6%of 179 total for the year
- Median mileage
- 54,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the air bags of the 2014 Mercedes-Benz CLA250, 6% of the 179 complaints for this model year. Where a mileage was given, the median is 54,500 miles. 1 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Right air bag malfunction error and check engine light for crank case. This is a very common problem that mercedes explained to me and also told me to check back for recalls because their vni system will probably show one”
NHTSA complaint #11384911, filed 2020-12, 65,000 miles“Air bags: frontal- sounds like the airbag lock spring is broken for no reason. I can hear the click when I turn. The digital dash reads front left malfunction and won'y go away no matter what I push. It also has an electrical system: starter assembly issue- the engine or transmission won't turn over a lot due to it. My car only had 40k miles.”
NHTSA complaint #11290671, filed 2019-12“On mar 6 2017 my airbag light came on, I called fletcher jones on elston in chicago, and let them no my light was on, they told me it was a charge for this. I told them anytime theres a problem with airbag I shouldnt be responsible for that, they argued me down and made me pay almost 800.00 now I get a letter saying its a recall on the airbags,I call and talk to sandy in customer service and she tells me im exactly right they shouldnt charged me. She told me when I receive my recall letter I should be able to get a refund. …”
NHTSA complaint #11081579, filed 2018-03“The contact owns a 2014 Mercedes-Benz CLA250. The contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. The contact stated that there was an abnormal snapping sound coming from the vehicle. The vehicle was taken to a dealer where a code reader retrieved information that there was a fault with the SRS sensor. The contact was charged for a diagnostic test and provided an estimate for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.”
NHTSA complaint #11747420, filed 2026-06, 150,000 miles“Component failure was steering column module. Safety issue was air bag could inadvertently deploy while driving. Recall NHTSA # 17V627 was issued. Vehicle inspected by Stargate Garage, Caliber Collision and Mercedes of Pompano Beach FL. Message displayed was front left malfunction and red warning light for SRS system. Warning message and red light appeared 18 months after dealer supposedly repaired this recalled item. Vehicle was returned to dealer to make proper repair on this recalled item and they refused to replace it. …”
NHTSA complaint #11563709, filed 2024-01Related recalls
- 17V627000Oct 6, 2017Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG…Covers: Mercedes-Benz CLA250 2014–2018, C300 2012–2018, AMG C63 2012–2018 +21 more
- 15V426000Jul 6, 2015Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA 250C vehicles manufactured September 10, 2014, to September 11, 2014, 2014 CLA 250C…Covers: Mercedes-Benz CLA250 2014, AMG CLA45 2014
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 17% |
| 2020 | 1 | 5% |
| 2019 | 2 | 9% |
| 2018 | 8 | 20% |
| 2017 | 5 | 18% |
| 2016 | 14 | 21% |
| 2015 | 8 | 13% |
| 2014 | 11 | 6% |
| 2013 | 5 | 56% |
| 2012 | 3 | 43% |
Other parts of the 2014 Mercedes-Benz CLA250
66 complaintsElectrical system
44 complaintsVehicle speed control
36 complaintsOther or unknown
22 complaintsElectronic stability control
20 complaintsTransmission and drivetrain
20 complaintsFuel system
11 complaintsBody and structure
11 complaintsVisibility (wipers, defrost, mirrors)
9 complaintsWheels
9 complaintsSteering
8 complaintsBrakes
6 complaints
← All problems reported for the 2014 Mercedes-Benz CLA250
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology