2014 Mercedes-Benz CLA250 Body and structure Problems
- Complaints
- 11about this part
- Share
- 6%of 179 total for the year
- Median mileage
- 51,150miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the body and structure of the 2014 Mercedes-Benz CLA250, 6% of the 179 complaints for this model year. Where a mileage was given, the median is 51,150 miles. 2 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving on the highway, I heard a sudden loud explosion, the panorama sunroof shattered and glass rained down on me and everywhere within the car. There was no evidence of anything hitting the car or the sunroof, it just spontaneously exploded.”
NHTSA complaint #10746171, filed 2015-08, 7,500 miles“I was driving my car on local streets, suddenly I heard a cracking noise from the sunroof. After that I pulled my car aside and notice that there was a small crack on the sunroof. (see attached photos) there was no falling foreign objects, no impact from the weather. I have no clue what is the cause of the day crack. My first reaction was to call the insurance company and find a parking lot to store the car. After I contacted the insurance company and I was on my way to the parking lot, the sunroof shattered completely. Some of the glass piece even fell and caused injury to my wife. …”
NHTSA complaint #11096760, filed 2018-05, 2 miles“Last week on march 31st I went to turn my vehicle on since I wanted to move it from my parking spot in the neighborhood to my garage in order for me to go to the grocery store shortly with my 2 month old baby. As soon as I put the key in the ingnition slot and turn the key I heard like a zapping noise instantly and noticed in a matter of seconds smoke coming from underneath the steering wheel area. Sort of near the floor os the drivers side. …”
NHTSA complaint #11320777, filed 2020-04“The vehicle had been previously serviced in 2019 by a Mercedes-Benz dealership. The panel between the windshield and the panoramic sunroof was replaced due to paint issues. While driving down the highway, I heard a constant noise but was unable to locate it when driving above 60 mph, after a few minutes the panel ripped off the car onto traffic behind. Thankfully the car behind me was able to brake and was not struck directly by the panel, but did run it over. This VIN is currently not in recall for this issue, but the car does meet the criteria for recall. Recall date 2021-03-18 Recall no. …”
NHTSA complaint #11459708, filed 2022-04“I was driving on the highway and the front panel in between the windshield and the sunroof detached from the car and went flying. Luckily there was no one driving behind me at the time. It was previously repaired in December of 2018. I did some research and saw that my make and model car had a recall issued for this type of incident if you had ever had this part repaired stating that it was done improperly. See: NHTSA CAMPAIGN ID: 21V197000 RECALL DATE: 2021-03-22 For some reason, my VIN is not included in the recall. I'm not sure why not since this exact incident happened to me. …”
NHTSA complaint #11441353, filed 2021-11Related recalls
- 23V854000Dec 15, 2023Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for…Covers: Mercedes-Benz CLA250 2014–2019, C300 2015–2020, AMG C63 2015–2020 +19 more
- 21V197000Mar 19, 2021Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG…Covers: Mercedes-Benz CLA250 2014–2019, AMG S63 2014–2020, GLA 250 2015–2020 +19 more
Related service bulletins
- 11038217Sep 14, 2026Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise…
- 11036101Aug 6, 2026Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise…
- 11009122Oct 23, 2024Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump…
- 10171637Jan 14, 2020Retrofitted front door exit lamps with logo projection flicker
Body and structure: other model years
Other parts of the 2014 Mercedes-Benz CLA250
66 complaintsElectrical system
44 complaintsVehicle speed control
36 complaintsOther or unknown
22 complaintsElectronic stability control
20 complaintsTransmission and drivetrain
20 complaintsAir bags
11 complaintsFuel system
11 complaintsVisibility (wipers, defrost, mirrors)
9 complaintsWheels
9 complaintsSteering
8 complaintsBrakes
6 complaints
← All problems reported for the 2014 Mercedes-Benz CLA250
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology