2015 Mercedes-Benz CLA250 Body and structure Problems
- Complaints
- 7about this part
- Share
- 11%of 61 total for the year
- Median mileage
- 35,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the body and structure of the 2015 Mercedes-Benz CLA250, 11% of the 61 complaints for this model year. Where a mileage was given, the median is 35,500 miles. 2 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was involved in an accident 12/14/17, in which my car was totaled. I was driving on a three lane highway when someone hit me on my rear passenger side panel & then I hit a light pole head on. The cars were going at least 65mph or more. My airbags did not deploy from the initial impact (which blew out my rear passenger window on impact) or the car hitting the pole(the pole came completely down on impact). I have the investigation form & the police report number if needed.”
NHTSA complaint #11063551, filed 2018-01, 20,000 miles“Sunroof is faulty in this model. Mercedes have recalled earlier models due to similar issue. The have recalled 750k cars today due to this issue and we are seeing similar problems in our 2015 c class. This issue is very serious and dangerous as the sunroof could potentially fly off myself and my wife were driving at normal speed on the highway when we suddenly heard the noise. When we stopped by to check the issue, it seemed like the sunroof was getting detached. When we tried to close it, it made a big bang noise as if something has not been placed correctly. …”
NHTSA complaint #11297508, filed 2020-01, 46,000 miles“On May 10th while driving on I-35 Texas highway, the panoramic sunroof of our 2015 Mercedes Benz CLA 250 shattered the whole panoramic sunroof, my daughter describes as some shot at the car. there was particles of glass on the driver side and passenger, very dangerous situation. She pulled over into a gas station and noticed there were pieces of glass shattered all over the interior some. …”
NHTSA complaint #11486576, filed 2022-09“On May 10th while driving on I-35 Texas highway, San Antonio Texas, the panoramic sunroof of our 2015 Mercedes Benz CLA 250 completely shattered while wife driving and daughter as a passenger, they heard a big bang and suddenly pieces of shattered glass fell all over the interior some of the glass hitting my wife and daughter in the face, they immediately pulled over to evaluate the situation. This could have caused an accident or significant injury. …”
NHTSA complaint #11486578, filed 2022-09“Incident on 10/18/21, while coasting into a parking space, my car suddenly accelerated and smashed into a concrete wall. Damage was extensive and car was determined a loss. Service was maintained throughout ownership. There was no warning, no lights, messages, no ABS brakes. Airbag did not deploy. Extensive seatbelt bruising. I'm upset car was a loss but I would never feel safe driving it. It was as if someone else had taken over control and I was powerless to alter the situation.”
NHTSA complaint #11438246, filed 2021-10Related recalls
- 23V854000Dec 15, 2023Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for…Covers: Mercedes-Benz CLA250 2014–2019, C300 2015–2020, AMG C63 2015–2020 +19 more
- 21V197000Mar 19, 2021Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG…Covers: Mercedes-Benz CLA250 2014–2019, AMG S63 2014–2020, GLA 250 2015–2020 +19 more
Related service bulletins
- 11038217Sep 14, 2026Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise…
- 11036101Aug 6, 2026Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise…
- 11009122Oct 23, 2024Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump…
- 10171637Jan 14, 2020Retrofitted front door exit lamps with logo projection flicker
Body and structure: other model years
Other parts of the 2015 Mercedes-Benz CLA250
17 complaintsEngine
14 complaintsAir bags
8 complaintsElectrical system
6 complaintsTransmission and drivetrain
6 complaintsBrakes
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsSuspension
3 complaintsVehicle speed control
3 complaintsElectronic stability control
2 complaintsFuel system
2 complaintsBack-over prevention (rear camera)
1 complaints
← All problems reported for the 2015 Mercedes-Benz CLA250
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology