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Transmission and drivetrainPart report

2015 Mercedes-Benz CLA250 Transmission and drivetrain Problems

Complaints
6about this part
Share
10%of 61 total for the year
Median mileage
61,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the transmission and drivetrain of the 2015 Mercedes-Benz CLA250, 10% of the 61 complaints for this model year. Where a mileage was given, the median is 61,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The vehicle after starting would not go into gear from park. The message on the dash read service required do not shift gears visit dealer . The vehicle was unable to be put in gear to drive or neutral only park..”

NHTSA complaint #11416514, filed 2021-05, 87,978 miles

“Ml 250 blu tech diesel. 55,000 miles. Vehicle had been previously maintained only by mercedes benz and every recommended service had been completed timely by only mercedes benz. 1 month out of warranty and the car was inspected by mercedes 30 days prior and given a clean bill of health. No warning lights ever came on prior to or during the incident. This complaint is very similar to another on your website also involving the same parts. Vehicle was completely stopped at a major 4 way intersection. …”

NHTSA complaint #11343136, filed 2020-08, 55,000 miles

“In November 2024, while at a stop, the car shut off. A few weeks later, while driving the car over speed tables/humps, the car shifted from drive into neutral. No warning or error lights appeared on the dashboard. It just showed that the car was now in neutral. I was able to shift back into drive and continue. Fortunately, I was in a residential neighborhood, going about 10 miles per hour and had only one car behind me. This happened again in December, with the same scenario and on the same road, so I took the car to the dealer. …”

NHTSA complaint #11643769, filed 2025-02

“The contact owns a 2015 Mercedes-Benz CLA250. The contact stated that while driving at various speeds, the vehicle would independently shift into neutral(N). The contact also stated that the check engine warning light flashed on the instrument panel after the second failure. The contact called the dealer and scheduled an appointment with the dealer. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 61,000.”

NHTSA complaint #11524845, filed 2023-06, 61,000 miles

“The head unit for the sound system begins a reset loop when navigating radio station and/or connecting bluetooth device. Seems to be a glitch in the head unit software. This is preventing use of navigation/GPS screen, backup camera, and Bluetooth connection.”

NHTSA complaint #11585060, filed 2024-04

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
2021114%
201825%
2017414%
201657%
2015610%
20142011%

Other parts of the 2015 Mercedes-Benz CLA250

Other or unknown
17 complaintsEngine
14 complaintsAir bags
8 complaintsBody and structure
7 complaintsElectrical system
6 complaintsBrakes
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsSuspension
3 complaintsVehicle speed control
3 complaintsElectronic stability control
2 complaintsFuel system
2 complaintsBack-over prevention (rear camera)
1 complaints

← All problems reported for the 2015 Mercedes-Benz CLA250

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology