2018 Mercedes-Benz CLA250 Body and structure Problems
- Complaints
- 6about this part
- Share
- 15%of 41 total for the year
- Median mileage
- 61,050miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the body and structure of the 2018 Mercedes-Benz CLA250, 15% of the 41 complaints for this model year. Where a mileage was given, the median is 61,050 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Within 2 weeks after purchasing this vehicle the front stationary roof panel flew off the car. I noticed it when I parked at work in the parking lot. I do not know where the panel is. I retraced my route and did not see it anywhere. I work less than 2 miles from work with no turns. I am very concerned that the panel may cause water damage/leaking and even be a danger / damage to another drivers safety. I went to MB they said that there was no recall. They said that I should file claim to repair it. Claim and repair done be MB. NOW the same thing happened again. …”
NHTSA complaint #11639023, filed 2025-01“The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that while the vehicle was at the car wash, water entered through the overhead center console. The vehicle was taken to the dealer, where it was determined that the front roof panel needed to be replaced and resealed. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 61,050.”
NHTSA complaint #11638024, filed 2025-01, 61,050 milesRelated recalls
- 23V854000Dec 15, 2023Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for…Covers: Mercedes-Benz CLA250 2014–2019, C300 2015–2020, AMG C63 2015–2020 +19 more
- 21V197000Mar 19, 2021Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG…Covers: Mercedes-Benz CLA250 2014–2019, AMG S63 2014–2020, GLA 250 2015–2020 +19 more
Related service bulletins
- 11038217Sep 14, 2026Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise…
- 11036101Aug 6, 2026Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise…
- 11009122Oct 23, 2024Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump…
- 10171637Jan 14, 2020Retrofitted front door exit lamps with logo projection flicker
Body and structure: other model years
Other parts of the 2018 Mercedes-Benz CLA250
10 complaintsOther or unknown
10 complaintsAir bags
8 complaintsEngine
6 complaintsFuel system
3 complaintsSeats
2 complaintsSteering
2 complaintsTransmission and drivetrain
2 complaintsEngine cooling
1 complaintsLane departure
1 complaintsSuspension
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2018 Mercedes-Benz CLA250
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology