2012 Mercedes-Benz CLS550 Steering Problems
- Complaints
- 2about this part
- Share
- 9%of 23 total for the year
- Median mileage
- 8,929miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the steering of the 2012 Mercedes-Benz CLS550, 9% of the 23 complaints for this model year. Where a mileage was given, the median is 8,929 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving 45 MPH, the brakes were applied however, the vehicle would not decelerate. In addition, the steering wheel seized simultaneously and the contact lost control of the vehicle. The vehicle was towed to the dealer for diagnosis. T the manufacturer has been contacted and stated that they would look into the issue. The failure and the current mileage was 980.”
NHTSA complaint #10478737, filed 2012-10, 980 miles“The contact owns a 2012 mercedes benz CLS550. The contact stated that while driving 45 MPH, the brakes were applied however, the vehicle would not decelerate. In addition, the steering wheel seized simultaneously and the contact lost control of the vehicle. The vehicle was towed to the dealer for diagnosis. The dealer was unable to duplicate or diagnose a failure. The manufacturer was contacted and stated that they would look into the issue. The failure and the current mileage was 16,878.”
NHTSA complaint #10472927, filed 2012-08, 16,878 milesRelated service bulletins
- 10178745Jul 10, 2020The aluminum bolts of the steering gear housing cover and the aluminum bolts on the powerpack may corrode in corrosion-critical countries where exposed combination with…
- 10056476Sep 22, 2014Xentry (mercedes): power steering malfunction, service required, is displayed in instrument cluster, after engine has started, and have acoustic warning sounds at same time, with…
- 10056472Jun 20, 2014Xentry (mercedes): after engine has started, several issues occurs, an acoustic warning sounds is heard, the instrument cluster displays warning message power steering…
- 10167002Feb 25, 2014Creaking noise when making vertical or longitudinal adjustment to electrical steering column
- 10167000Feb 18, 2014Surface damage on steering wheel trim
Steering: other model years
Other parts of the 2012 Mercedes-Benz CLS550
8 complaintsEngine
4 complaintsBrakes
3 complaintsElectrical system
3 complaintsOther or unknown
3 complaintsTransmission and drivetrain
3 complaintsSuspension
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsWheels
1 complaints
← All problems reported for the 2012 Mercedes-Benz CLS550
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology