2014 Mercedes-Benz CLS550 Suspension Problems
- Complaints
- 2about this part
- Share
- 20%of 10 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the suspension of the 2014 Mercedes-Benz CLS550, 20% of the 10 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I just had 2 tires replaced and on the way home I hit a pothole both front air shocks failed. I filed a claim and the insurance company won’t pay out either. Normal wear and tear does not make both air shocks failed.”
NHTSA complaint #11704776, filed 2025-12“Front passenger assembly strut went out suddenly while driving almost caused an accident.No warning signs just gave out. Vehicle is in the shop but cannot be repaired because the part is out of stock and no ETA on when vendor will restock them.”
NHTSA complaint #11468097, filed 2022-06Related service bulletins
- 10160625Apr 5, 2019Thumping noises from rear axle shock absorber
- 10059545Mar 14, 2014Summary to be provided on a future date.
- 10167533Mar 1, 2014This Service Campaign has been initiated because Daimler AG (DAG), manufacturer of Mercedes-Benz vehicles, has determined that the weld seams at the rear axle cross member may…
Suspension: other model years
Other parts of the 2014 Mercedes-Benz CLS550
1 complaintsBrakes
1 complaintsFuel system
1 complaintsOther or unknown
1 complaintsSteering
1 complaintsBody and structure
1 complaintsTransmission and drivetrain
1 complaintsVehicle speed control
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2014 Mercedes-Benz CLS550
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology