2014 Mercedes-Benz CLS550 Problems
- Complaints
- 10filed with NHTSA
- Median mileage
- 74,717miles, 6 complaints with mileage
- Recalls
- 4campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 20 mpgcombined, 4.7L 8-cyl RWD · 17 city / 25 hwy
Sources: NHTSA records for the 2014 Mercedes-Benz CLS550 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 10 consumer complaints for the 2014 Mercedes-Benz CLS550. The part named most often is suspension, with 2 complaints (20% of the total), followed by air bags (1) and brakes (1). 6 of the complaints include a mileage, and 17% of those were filed for vehicles with under 50,000 miles; the median is 74,717 miles. Of all complaints, 1 involved a crash, 1 an injury, according to the filers. NHTSA lists 4 recall campaigns and 111 technical service bulletins for this model year. Suspension complaints overlap with 3 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Suspension2 20%
- Air bags1 10%
- Brakes1 10%
- Fuel system1 10%
- Other or unknown1 10%
- Steering1 10%
- Body and structure1 10%
Example complaints
Suspension: “I just had 2 tires replaced and on the way home I hit a pothole both front air shocks failed. I filed a claim and the insurance company won’t pay out either. Normal wear and tear does not make both air shocks failed.”
NHTSA complaint #11704776, filed 2025-12Air bags: “The contact owned a 2014 Mercedes-Benz CLS550. While driving less than 20 MPH, the contact's vehicle was struck on the front driver's side fender by another vehicle. The air bag did not deploy. The contact sustained brain, neck, and lower back injuries that required medical attention. A police report was filed. The vehicle was towed to the insurance lot and deemed destroyed. The vehicle was not diagnosed. The dealer and manufacturer were not contacted. The approximate failure mileage was 62,000.”
NHTSA complaint #11187069, filed 2019-03, 62,000 milesBrakes: “After the Mercedes dealer replaced the corroded rear sub frame under the 20 year extended warranty, my brake line failed so I took it back & found out that the brake lines were corroded. I paid nothing for the subframe since it was under the warranty but I ended up paying $4114 to replace the corroded brake lines. The dealer should have checked for corrosion while the subframe was out of the car, especially since this is a known issue. The parts were only $380 and $3800+ was labor. My brakes completely failed while driving on Christmas Eve. …”
NHTSA complaint #11711966, filed 2026-01Fuel system: “While vehicle was stationary in garage, we began noticing a profuse gas/fuel smell. It became increasingly strong in and out of the vehicle. Approximately 3 days after smell was noticed, I contacted the local mercedes benz dealership to advise of the issue. I also did some research online, and discovered that previous years specifically; 2006-2011 cls class vehicles exhibited the same defect which was addressed with the NHTSA and to which mb-USA agreed to extend the warranty for covered fuel tank components from the original 4 years to 15 years. …”
NHTSA complaint #11338036, filed 2020-07, 82,000 milesMileage when problems were reported
17% of the 6 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 62,000 and 82,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Fuel economy and running cost
EPA ratings for each 2014 Mercedes-Benz CLS550 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| CLS550 RWD | 4.7L 8-cyl | 7-speed automatic | 17 | 25 | 20 | $4,100 |
| CLS550 4matic 4WD | 4.7L 8-cyl | 7-speed automatic | 17 | 24 | 19 | $4,350 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 19V787000Nov 1, 2019CommunicationCovers: Mercedes-Benz CLS550 2013–2016, C300 2013–2017, E350 2013–2016 +62 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle…
- 17V177000Mar 14, 2017Electrical system › SoftwareCovers: Mercedes-Benz CLS550 2012, 2014, C300 2008–2016, E350 2012–2016 +13 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014…
- 15V137000Mar 10, 2015Exterior lightingCovers: Mercedes-Benz CLS550 2012–2015, CLS63 2012–2015, CLS400 2015
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the…
- 15V088000Feb 13, 2015Structure › Body › HoodCovers: Mercedes-Benz CLS550 2013–2015, E400 Hybrid 2013–2015, E350 2013–2015 +5 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63…
Recall details for the 2014 Mercedes-Benz CLS550 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 111 on record; the latest 10 are shown.
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound…
- 11033185May 26, 2026Electrical system. Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster.
- 11033016May 26, 2026Electrical system. Complaint The customer requests deactivation of the N112/9 HERMES communication module Note: Deactivation of the HERMES control unit (N112/9) is not supported for gray-market vehicles. Cause Before…
- 11032875May 19, 2026Visibility (wipers, defrost, mirrors). Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely…
- 11031580Apr 16, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11029959Mar 9, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11029062Feb 25, 2026Exterior lighting. Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging…
Other model years of the Mercedes-Benz CLS550
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2014 | 10 | 74,717 | 4 | — | 20 | — | Not enough data |
| 2012 | 23 | 49,280 | 3 | — | 20 | — | Stable |
| 2008 | 17 | 80,000 | 3 | — | 16 | — | Stable |
| 2007 | 35 | 58,700 | 4 | — | 16 | Not compared (before 2008) | Falling |
| 2006 | 7 | 70,000 | 1 | — | — | — | Not enough data |
All Mercedes-Benz CLS550 model years
Frequently asked questions
How many NHTSA complaints does the 2014 Mercedes-Benz CLS550 have?
NHTSA recorded 10 consumer complaints for the 2014 Mercedes-Benz CLS550 as of Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2014 Mercedes-Benz CLS550 is reported most often?
Suspension is named most often, in 2 complaints (20% of the total), followed by air bags with 1.
Has the 2014 Mercedes-Benz CLS550 been recalled?
NHTSA lists 4 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2014 Mercedes-Benz CLS550 get?
The EPA rates the 2014 Mercedes-Benz CLS550 (CLS550, 4.7L 8-cyl) at 20 mpg combined, 17 city and 25 highway, with an estimated annual fuel cost of $4,100 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2014 Mercedes-Benz CLS550 reported?
Among the 6 complaints that include a mileage, the median is 74,717 miles and the middle half falls between 62,000 and 82,000 miles; 17% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.