2009 Mercedes-Benz E350 Technical Service Bulletins

116 technical service bulletins (TSBs) are on record for the 2009 Mercedes-Benz E350. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10135628Oct 14, 2014Equipment. iPhone mobile phone: Various complaints after software update to iOS8
• 10056470Jul 24, 2014Transmission and drivetrain. Xentry (mercedes): combination of fault codes p060c00 and/or p060600, causing various transmission symptoms due to central processing unit, software induced internal control unit fault is detected. Model 212.098, 212.298, 212. 095, 212.195. *pe updated 1/6/15.
• 10166092Jul 12, 2014Seats. Dynamic seat control is not functioning correctly and/or air cushions do not inflate fully.
• 10166081Jul 12, 2014Body and structure. Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. If the backrest frame is exposed as a result, the actions must always be performed in order to avoid follow-up repairs.
• 10166103Jul 10, 2014Seats. The controls on the partially electric seat adjustment switch stick or are loose or broken.
• 10166090Jul 10, 2014Seats. Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjustment can only be adjusted for 2 sec with the seat adjustment switch (seat can only be adjusted in longitudinal direction in fits and starts). 5.
• 10165843Jul 10, 2014Transmission and drivetrain. Various transmission complaints in combination with the fault code P060C00 and/or P060600. With fault code P060C00 the symptoms may include the transmission switching to limp-home mode and in some case there may be a display message (assistance systems limited). With fault code P060600 there may be a display message (assistance systems limited).
• 10166084Jul 9, 2014Seats. Rubbing noises at the point at which the covering rubs against the cover. Only occurs on vehicles with the sport package .
• 10166083Jul 9, 2014Air bags. Rubbing noises arise between the covering and cover of the sidebag
• 10166082Jul 9, 2014Seats. Noises from area of seat adjuster or cushion frame.
• 10165849May 19, 2014Body and structure. AIRCAP functions excessively
• 10167525Mar 3, 2014Equipment. Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
• 10167009Feb 25, 2014Electrical system. Battery discharged, vehicle does not start.
• 10166994Feb 25, 2014Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
• 10167000Feb 18, 2014Steering. Surface damage on steering wheel trim
• 10166975Feb 11, 2014Equipment. This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with…
• 10167015Feb 10, 2014Electrical system. The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
• 10166976Feb 3, 2014Equipment. Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
• 10167040Feb 1, 2014Electrical system. This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz dealer will update the mbrace control module software at the next workshop visit.
• 10051975Dec 4, 2013Suspension. Xentry (mercedes): with steering at full lock, noise can be heard, like knocking and/or creaking, coming from area of front axle when maneuvering. Models 203 (c240, 320, 32, 230), 171 (slk350, 55, 280), 209 (clk 320, 500, 55, 63), 204 (c300, 350, 250, 63), 207 (e350, 550). No years listed. *pe updated 12/30/13. *pe updated 5/9/14.
• 10167547Jul 26, 2013Transmission and drivetrain. Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F00.
• 10167566Jul 22, 2013Electrical system. The side air vents in the instrument panel may be reflected in the side windows in sunlight
• 10167564Jul 12, 2013Electrical system. Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
• 10167569Jul 10, 2013Seat belts. Switch for seat belt extender inoperative.
• 10167567Jul 10, 2013Seats. 1. Noises when operating electric seat fore/aft adjustment 2. Electric fore/aft adjustment nonfunctional 3. Adjustment is biased to one side, which bends the seat frame
• 10167554Jul 10, 2013Engine cooling. Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
• 10167556Jul 9, 2013Equipment. Glove box squeaks/rattles at top left mounting.
• 10167563Jul 8, 2013Electrical system. The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
• 10167572Jul 3, 2013Electrical system. If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS control unit log printout, the repair documentation and with all required documentation listed in Section E of the Form.
• 10167552Jun 28, 2013Electrical system. Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced.
• 10167561Jun 27, 2013Exterior lighting. Xenon burner inoperative or flickers
• 10050860Nov 13, 2012Body and structure, Latches, locks and linkages. Mercedes (xentry): the inside door handle, on front door, is inoperative due to the bowden cable becoming unhooked from clip and needs to be replaced. Model 207. No model years listed.
• 10051540Oct 26, 2012Engine. Xentry: m271.8 evo engine has poor accelerator response- lack of power under full load and high rpm. Engine diagnosis warning lamp (cel) lights up, vehicle is in limp-home mode (may or may not be intermittent).
• 10044222Apr 20, 2012Seat belts. Mercedes benz: front or rear seat belt does not roll up correctly. Dirt deposits on the seat belt guide due to soiled seat belt. Also included models 169, f cell, 246, and 231. No model years given.
• 10039252Apr 20, 2012Seat belts. Mercedes-benz: the front seat belt catches when pulled out, because the strap was not guided back properly. Happens on both the passenger and driver's side. *rm updated 5/22/2012.
• 10034605Apr 5, 2012Seat belts. Mercedes: seat belts, emergency tensioning retractors. Model series 204 (with codes 299 and 800), 207, 212. Seat belt can only be pulled out with great effort. At the same time a noise can be heard from the reversible reel tensioner gearing. Customer continuously pulled on seat belt strap while adjusting the fit of the belt after buckling up (to reduce the slack). This caused the drive of the reversible reel…
• 10044164Mar 26, 2012Seat belts. Xentry: mercedes benz: reversible emergency tensioning retractor is compatible with wiring harness, model e350 model year unknown.
• 10044181Mar 12, 2012Steering. Xentry: rattling/thumping noises from the area of the steering on rough roads or when driving over road undulations. No model years given. Also included models 168 and 172.
• 10033627Mar 5, 2012Suspension. Mercedes benz (xentry): vehicle drops at rear axle, display message-airmatic-service required. The vehicle drops at the rear axle after standing for a long time. Damaged sealing rings in air suspension element on rear axle can lead to microscopic leak and thus gradual lose air; air suspension element on rear axle installed twisted, leading to extreme load on connection piece of air pressure line and leakage at…
• 10041653Dec 14, 2011Suspension. Xentry(mercedes): malfunctioning of the airmatic in the display. *pe updated 3/9/12.
• 10043810Nov 14, 2011Suspension. Mercedes: airmatic malfunction. Leaking airmatic system and not a faulty compressor.
• 10042608Oct 5, 2011Steering. Xentry(mercedes): bulletin regarding the 4 spoke steering wheel chrome badges on driver airbag that are peeling and/or discolored.
• 10041064Jun 3, 2011Electrical system. Mercedes-benz: main wiring harness part information.
• 10039256May 31, 2011Engine cooling. Mercedes-benz: the malfunction light is on with multiple possible trouble codes stored. There could be a problem with the camshaft and/or scoring of a piston.
• 10039255May 31, 2011Body and structure. Mercedes-benz: the rear door cannot be opened from the outside in cold temperatures. The window guide rail of the door freezes.
• 10039254May 2, 2011Transmission and drivetrain. Mercedes-benz: there is a transmission trouble code stored. It is a diagnostic problem with the wet start-up clutch.
• 10041269May 1, 2011Electrical system. Mercedes benz: there is a software problem relating to the tank heater lines.
• 10038971Apr 20, 2011Transmission and drivetrain. Mercedes-benz: rattling noise at the shift rod.
• 10038976Apr 7, 2011Transmission and drivetrain. Mercedes-benz: the vehicle jerks or has hard skipping shifts. There are many possible fault codes. The torque converter lockup clutch has a clogged filter.
• 10038977Apr 4, 2011Transmission and drivetrain. Mercedes-benz: the auto-transmission switches to limp home mode or has no power. There are multiple possible fault codes. A piston may be damaged.

← All problems reported for the 2009 Mercedes-Benz E350