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Air bagsPart report

2017 Mercedes-Benz E400 Air bags Problems

Complaints
16about this part
Share
80%of 20 total for the year
Median mileage
3,500miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 16 complaints about the air bags of the 2017 Mercedes-Benz E400, 80% of the 20 complaints for this model year. Where a mileage was given, the median is 3,500 miles. 3 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Takata airbag defect. I received notice of recall from mb in november, 2017, almost 8 months ago. Despite numerous followups with both mb and the dealer, neither mb or the mb dealer can tell me when the parts will be available to correct this serious safety problem. Please help before my wife or I or other persons are injured or worse. The mb notice states that the airbag may deploy due to insufficient electrical grounding, an electrostatic discharge and a broken steering module clock spring, causing injury and risk of a crash.”

NHTSA complaint #11092301, filed 2018-05, 3,500 miles

“Takadaairbag recall. No repair available for over 2 years, and no answer from meercedesdealer, regional office or us headquarters. In fear of air bag explosion and not safe to have passenger in front seat.”

NHTSA complaint #11403838, filed 2021-03, 20 miles

“Sales staff told me that airbag, light and paint issue was fixed. After completing the deal, the stories began. I tried to return the car to no avail. The salesman told me the airbag recall was of no harm. Later I read the information on your website that this recall of the airbag could cause harm and death. Nothing has happened however I am afraid to drive it or to have a passenger in the car”

NHTSA complaint #11339292, filed 2020-07

“Takata recall. I have been waiting months for a fix to this recal problem. What is taking so long for them to come up with a solution. I am starting to get very worried about the safety of my passengers and myself.”

NHTSA complaint #11195590, filed 2019-04

“Seat pressure sensor for supplemental restraint system (SRS) routinely fails. The system generates and error and disables the front passenger airbag. The condition clears when the vehicle is turned off. Sensors have been recalibrated multiple times. System still routinely fails.”

NHTSA complaint #11640986, filed 2025-02

Related recalls

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
201814%
20171680%
20162265%
2015853%

Other parts of the 2017 Mercedes-Benz E400

Seats
2 complaints
Electrical system
1 complaints
Other or unknown
1 complaints
Steering
1 complaints
Body and structure
1 complaints
Tires
1 complaints

← All problems reported for the 2017 Mercedes-Benz E400

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology