Recall 19V010000: 2010–2017 Mercedes-Benz E550 and 9 other models
- Report received
- Jan 9, 2019
- Manufacturer
- Mercedes-Benz USA, LLC.
- Potentially affected
- 288,779vehicles
- Model years
- 2010–2017
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Possible consequence
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2010 Mercedes-Benz AMG C631 complaints
- 2011 Mercedes-Benz AMG C631 complaints
- 2012 Mercedes-Benz AMG C635 complaints
- 2013 Mercedes-Benz AMG C635 complaints
- 2014 Mercedes-Benz AMG C631 complaints
- 2015 Mercedes-Benz AMG C632 complaints
- 2012 Mercedes-Benz C250272 complaints
- 2013 Mercedes-Benz C250278 complaints
- 2014 Mercedes-Benz C250163 complaints
- 2015 Mercedes-Benz C25012 complaints
- 2010 Mercedes-Benz C300453 complaints
- 2011 Mercedes-Benz C300480 complaints
- 2012 Mercedes-Benz C300267 complaints
- 2013 Mercedes-Benz C300261 complaints
- 2014 Mercedes-Benz C30094 complaints
- 2010 Mercedes-Benz C35018 complaints
- 2011 Mercedes-Benz C35026 complaints
- 2012 Mercedes-Benz C35035 complaints
- 2013 Mercedes-Benz C35021 complaints
- 2014 Mercedes-Benz C35013 complaints
- 2015 Mercedes-Benz C3506 complaints
- 2011 Mercedes-Benz E350223 complaints
- 2012 Mercedes-Benz E350217 complaints
- 2014 Mercedes-Benz E350278 complaints
- 2015 Mercedes-Benz E40015 complaints
- 2016 Mercedes-Benz E40034 complaints
- 2017 Mercedes-Benz E40020 complaints
- 2010 Mercedes-Benz E55068 complaints
- 2011 Mercedes-Benz E55061 complaints
- 2012 Mercedes-Benz E55017 complaints
- 2013 Mercedes-Benz E55016 complaints
- 2014 Mercedes-Benz E55016 complaints
- 2015 Mercedes-Benz E5502 complaints
- 2016 Mercedes-Benz E5501 complaints
- 2017 Mercedes-Benz E5502 complaints
- 2013 Mercedes-Benz GLK2506 complaints
- 2014 Mercedes-Benz GLK25021 complaints
- 2015 Mercedes-Benz GLK25019 complaints
- 2010 Mercedes-Benz GLK350241 complaints
- 2011 Mercedes-Benz GLK350133 complaints
- 2012 Mercedes-Benz GLK350167 complaints
- 2013 Mercedes-Benz GLK350137 complaints
- 2014 Mercedes-Benz GLK350104 complaints
- 2015 Mercedes-Benz GLK350114 complaints
- 2011 Mercedes-Benz SLS6 complaints
- 2012 Mercedes-Benz SLS4 complaints
- 2013 Mercedes-Benz SLS0 complaints
- 2014 Mercedes-Benz SLS2 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.