2012 Mercedes-Benz E550 Problems
- Complaints
- 17filed with NHTSA
- Median mileage
- 52,500miles, 8 complaints with mileage
- Recalls
- 4campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 21 mpgcombined, 4.7L 8-cyl RWD · 17 city / 27 hwy
Sources: NHTSA records for the 2012 Mercedes-Benz E550 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 17 consumer complaints for the 2012 Mercedes-Benz E550. The part named most often is air bags, with 8 complaints (47% of the total), followed by electrical system (4) and steering (4). 8 of the complaints include a mileage, and 50% of those were filed for vehicles with under 50,000 miles; the median is 52,500 miles. Of all complaints, 1 involved a crash, 1 an injury, according to the filers. NHTSA lists 4 recall campaigns and 142 technical service bulletins for this model year. Air bags complaints overlap with 4 recall campaigns covering the inflator module and 1 technical service bulletin filed under the same part. Electrical system complaints overlap with 46 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Air bags8 47%
- Electrical system4 24%
- Steering4 24%
- Seat belts2 12%
- Brakes1 5.9%
- Fuel system1 5.9%
- Suspension1 5.9%
- Wheels1 5.9%
Example complaints
Air bags: “Takata recall I have received a recall notice jan 2017 still no date on parts and repair the can not be re sold by a mercedes dealer with open recall car has lost approx 10,000 dollar in value or this issue. Just spoke with local dealer no update could be months or years was there update.”
NHTSA complaint #11041579, filed 2017-10, 19,000 milesElectrical system: “My car will not start and I get a message stating Remove key from ignition every time I insert the key to try to start the car. It appears that the ESL has failed. I have visited several MB forums and it appears that this is a common issue, regardless of car mileage. This is a factory defect that really needs to be recalled and fixed.”
NHTSA complaint #11521883, filed 2023-05Steering: “I was backing the car when the steering became stiff and a message stating 'power steering malfunction see owners manual' appeared. I turned the car off and restarted an hour later and the same message appeared. Steering was very difficult. Thankfully, it didn't happen at a high speed or turning.”
NHTSA complaint #11348881, filed 2020-08, 113,000 milesSeat belts: “The seat belts do not retract after use. The seat belts are clean and are not twisted but do not retract making them difficult to use and they do not fit snugly around the body. The failure to retract happens both when the vehicle is stopped and when it is in motion.”
NHTSA complaint #11006183, filed 2017-07, 36,000 milesMileage when problems were reported
50% of the 8 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 25,500 and 80,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2012 Mercedes-Benz E550. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| E-Class · sedan AWD | not rated | — | — | — | 5 · 9.9% risk |
| E-Class · sedan RWD | not rated | — | — | — | 5 · 9.9% risk |
Driver aids listed by NHTSA for the 2012 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking not available.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2012 Mercedes-Benz E550 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| E550 4matic 4WD | 4.7L 8-cyl | 7-speed automatic | 16 | 26 | 20 | $4,100 |
| E550 Convertible RWD | 4.7L 8-cyl | 7-speed automatic | 16 | 25 | 19 | $4,350 |
| E550 Coupe RWD | 4.7L 8-cyl | 7-speed automatic | 17 | 27 | 21 | $3,900 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 19V010000Jan 9, 2019Air bags › Frontal › Passenger side › Inflator moduleCovers: Mercedes-Benz E550 2010–2017, GLK350 2010–2015, C350 2010–2015 +7 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec…
- 17V627000Oct 6, 2017Air bags › FrontalCovers: Mercedes-Benz E550 2012–2017, C300 2012–2018, AMG C63 2012–2018 +21 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG…
- 17V017000Jan 10, 2017Air bags › Frontal › Passenger side › Inflator moduleCovers: Mercedes-Benz E550 2012, C300 2008–2009, 2012, C350 2008–2009, 2012 +6 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio…
- 12V492000Oct 9, 2012Air bags › Side/windowCovers: Mercedes-Benz E550 2012, E350 2012
Mercedes-Benz is recalling certain model year 2012 E350 and E550 Coupe vehicles, manufactured April 2, 2012, through June 29, 2012. Improper stitching of the right side window curtain air bag may cause it to not deploy as intended in the affected vehicles.
Recall details for the 2012 Mercedes-Benz E550 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 142 on record; the latest 10 are shown.
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11036190Aug 6, 2026Electrical system. Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound…
- 11033185May 26, 2026Electrical system. Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster.
- 11032875May 19, 2026Visibility (wipers, defrost, mirrors). Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely…
- 11032684May 13, 2026Suspension. Complaint Potential corrosion on the rear axle carrier Cause Due to market-specific conditions such as moisture, ingress of dirt and/or environmental influences, corrosion can occur on the rear axle…
- 11031580Apr 16, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11029959Mar 9, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
Other model years of the Mercedes-Benz E550
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2014 | 16 | 61,095 | 4 | 4 | 21 | — | Falling |
| 2013 | 16 | 22,462 | 5 | — | 21 | — | Stable |
| 2012 | 17 | 52,500 | 4 | — | 21 | — | Rising |
| 2011 | 61 | 70,500 | 3 | — | 18 | Not compared (fewer than 3 comparable model years) | Falling |
| 2010 | 68 | 69,000 | 3 | — | 18 | Not compared (fewer than 3 comparable model years) | Falling |
| 2008 | 15 | 67,174 | 3 | — | 17 | — | Rising |
| 2007 | 37 | 64,625 | 4 | — | 16 | Not compared (before 2008) | Stable |
All Mercedes-Benz E550 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2012 Mercedes-Benz E550 have?
NHTSA recorded 17 consumer complaints for the 2012 Mercedes-Benz E550 as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2012 Mercedes-Benz E550 is reported most often?
Air bags is named most often, in 8 complaints (47% of the total), followed by electrical system with 4.
Has the 2012 Mercedes-Benz E550 been recalled?
NHTSA lists 4 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2012 Mercedes-Benz E550 get?
The EPA rates the 2012 Mercedes-Benz E550 (E550 Coupe, 4.7L 8-cyl) at 21 mpg combined, 17 city and 27 highway, with an estimated annual fuel cost of $3,900 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2012 Mercedes-Benz E550 reported?
Among the 8 complaints that include a mileage, the median is 52,500 miles and the middle half falls between 25,500 and 80,000 miles; 50% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.