2015 Mercedes-Benz E400 Problems
- Complaints
- 15filed with NHTSA
- Median mileage
- 15,000miles, 3 complaints with mileage
- Recalls
- 7campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
- NHTSA crash rating
- 4 / 5stars overall, 4 rated versions
- EPA fuel economy
- 23 mpgcombined, 3.0L 6-cyl RWD · 20 city / 29 hwy
Sources: NHTSA records for the 2015 Mercedes-Benz E400 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 15 consumer complaints for the 2015 Mercedes-Benz E400. The part named most often is air bags, with 8 complaints (53% of the total), followed by electrical system (3) and other or unknown (2). 3 of the complaints include a mileage, and 67% of those were filed for vehicles with under 50,000 miles; the median is 15,000 miles. Of all complaints, 2 involved a crash, 2 an injury, according to the filers. NHTSA lists 7 recall campaigns and 138 technical service bulletins for this model year. Air bags complaints overlap with 3 recall campaigns covering the inflator module filed under the same part. Electrical system complaints overlap with 40 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Air bags8 53%
- Electrical system3 20%
- Other or unknown2 13%
- Brakes1 6.7%
- Engine1 6.7%
- Lane departure1 6.7%
- Body and structure1 6.7%
- Vehicle speed control1 6.7%
Example complaints
Air bags: “Takata recall. The contact owns a 2015 Mercedes-Benz e400a. The contact received an unknown recall notice regarding the air bags. The dealer was not contacted. The manufacturer was contacted and stated that the parts would not be available until 2020. The contact had not experienced a failure. Vin tool confirms parts not available.”
NHTSA complaint #11184861, filed 2019-03Electrical system: “The contact owns a 2015 mercedes benz E400. While driving approximately 40 MPH, the vehicle was equipped with a distronic device that allowed the contact to stop the vehicle in the event of a crash. The contact stated that the device failed and caused the contact to crash into the rear of another vehicle. The air bags did not deploy. A police report was filed. The contact and the passenger sustained minor injuries, which required the contact to seek medical attention. The vehicle was towed to a tow lot and then to a dealer. The manufacturer was notified of the failure. …”
NHTSA complaint #10767459, filed 2015-09, 1,500 milesMileage when problems were reported
67% of the 3 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 1,500 and 76,000 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2015 Mercedes-Benz E400. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| E-Class · sedan 4WD | ★★★★☆ | 4 / 4 | 5 | 3 | 5 · 9.9% risk |
| E-Class · wagon 4WD | ★★★★☆ | 4 / 4 | 5 | 3 | 5 · 9.9% risk |
| E-Class · wagon RWD | ★★★★☆ | 4 / 4 | 5 | 3 | 5 · 9.9% risk |
| E-Class · sedan RWD | ★★★★☆ | 4 / 4 | 5 | 3 | 5 · 9.9% risk |
Driver aids listed by NHTSA for the 2015 model year: forward collision warning standard, lane departure warning optional, automatic emergency braking not available.
Neighbouring years: 2016: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2015 Mercedes-Benz E400 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| E400 RWD | 3.0L 6-cyl | 7-speed automatic | 20 | 29 | 23 | $3,550 |
| E400 4matic 4WD | 3.0L 6-cyl | 7-speed automatic | 20 | 27 | 22 | $3,750 |
| E400 4matic (station wagon) 4WD | 3.0L 6-cyl | 7-speed automatic | 19 | 26 | 22 | $3,750 |
| E400 4matic Coupe 4WD | 3.0L 6-cyl | 7-speed automatic | 20 | 28 | 23 | $3,550 |
| E400 Convertible RWD | 3.0L 6-cyl | 7-speed automatic | 20 | 29 | 23 | $3,550 |
| E400 Coupe RWD | 3.0L 6-cyl | 7-speed automatic | 20 | 29 | 23 | $3,550 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 21V638000Aug 13, 2021Air bags › FrontalCovers: Mercedes-Benz E400 2015–2016, E350 2011–2014, C250 2012–2015 +3 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior…
- 19V787000Nov 1, 2019CommunicationCovers: Mercedes-Benz E400 2015–2016, C300 2013–2017, E350 2013–2016 +62 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle…
- 19V010000Jan 9, 2019Air bags › Frontal › Passenger side › Inflator moduleCovers: Mercedes-Benz E400 2015–2017, E550 2010–2017, GLK350 2010–2015 +7 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec…
- 17V627000Oct 6, 2017Air bags › FrontalCovers: Mercedes-Benz E400 2015–2017, C300 2012–2018, AMG C63 2012–2018 +21 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG…
- 16V899000Dec 14, 2016Steering › Electric power assist systemCovers: Mercedes-Benz E400 2015–2016, E350 2014–2016, SL550 2013–2015 +3 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured…
- 15V088000Feb 13, 2015Structure › Body › HoodCovers: Mercedes-Benz E400 2015, E400 Hybrid 2013–2015, E350 2013–2015 +5 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63…
See all 7 recalls for the 2015 Mercedes-Benz E400 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 138 on record; the latest 10 are shown.
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11037987Sep 14, 2026Transmission and drivetrain. Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or…
- 11036190Aug 6, 2026Electrical system. Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound…
- 11033185May 26, 2026Electrical system. Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster.
- 11032875May 19, 2026Visibility (wipers, defrost, mirrors). Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely…
- 11032684May 13, 2026Suspension. Complaint Potential corrosion on the rear axle carrier Cause Due to market-specific conditions such as moisture, ingress of dirt and/or environmental influences, corrosion can occur on the rear axle…
- 11032518Apr 25, 2026Exterior lighting, Seat belts, Body and structure, Seats…. The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday…
Other model years of the Mercedes-Benz E400
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2018 | 23 | 15,000 | 13 | 5 | 22 | — | Rising |
| 2017 | 20 | 3,500 | 8 | 5 | 23 | — | Falling |
| 2016 | 34 | 40,000 | 7 | 4 | 23 | Not compared (fewer than 3 comparable model years) | Falling |
| 2015 | 15 | 15,000 | 7 | 4 | 23 | — | Falling |
All Mercedes-Benz E400 model years
Frequently asked questions
How many NHTSA complaints does the 2015 Mercedes-Benz E400 have?
NHTSA recorded 15 consumer complaints for the 2015 Mercedes-Benz E400 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2015 Mercedes-Benz E400 is reported most often?
Air bags is named most often, in 8 complaints (53% of the total), followed by electrical system with 3.
Has the 2015 Mercedes-Benz E400 been recalled?
NHTSA lists 7 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2015 Mercedes-Benz E400 do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2015 Mercedes-Benz E400 4 out of 5 stars overall, across 4 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2015 Mercedes-Benz E400 get?
The EPA rates the 2015 Mercedes-Benz E400 (E400, 3.0L 6-cyl) at 23 mpg combined, 20 city and 29 highway, with an estimated annual fuel cost of $3,550 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2015 Mercedes-Benz E400 reported?
Among the 3 complaints that include a mileage, the median is 15,000 miles and the middle half falls between 1,500 and 76,000 miles; 67% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.