Recall 21V638000: 2012–2015 Mercedes-Benz C250 and 5 other models
- Report received
- Aug 13, 2021
- Manufacturer
- Mercedes-Benz USA, LLC
- Potentially affected
- 205vehicles
- Model years
- 2011–2016
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Possible consequence
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2012 Mercedes-Benz AMG C635 complaints
- 2013 Mercedes-Benz AMG C635 complaints
- 2014 Mercedes-Benz AMG C631 complaints
- 2012 Mercedes-Benz C250272 complaints
- 2013 Mercedes-Benz C250278 complaints
- 2014 Mercedes-Benz C250163 complaints
- 2015 Mercedes-Benz C25012 complaints
- 2012 Mercedes-Benz C35035 complaints
- 2013 Mercedes-Benz C35021 complaints
- 2014 Mercedes-Benz C35013 complaints
- 2015 Mercedes-Benz C3506 complaints
- 2015 Mercedes-Benz C63 AMG0 complaints
- 2011 Mercedes-Benz E350223 complaints
- 2012 Mercedes-Benz E350217 complaints
- 2013 Mercedes-Benz E350164 complaints
- 2014 Mercedes-Benz E350278 complaints
- 2015 Mercedes-Benz E40015 complaints
- 2016 Mercedes-Benz E40034 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.