2023 Mercedes-Benz EQB 250+ Electrical system Problems
- Complaints
- 27about this part
- Share
- 84%of 32 total for the year
- Median mileage
- 69,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 27 complaints about the electrical system of the 2023 Mercedes-Benz EQB 250+, 84% of the 32 complaints for this model year. Where a mileage was given, the median is 69,000 miles. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“February 2026, our vehicle was recalled for the Battery Issue. We contacted Mercedes Benz USA LLC, several several times ,we filed a claim, they said it would be for a Buy Back, we can not get anyone to call us back to resolve this issue, we contacted the dealer that we purchased the vehicle from and they will not call us back at all. …”
NHTSA complaint #11729527, filed 2026-04“Mercedes built the car with a faulty battery and now they want to provide an update to the car that makes it worse: reduced battery life and slower charging times. So I have to choose between only charging my car to 80% or taking their update which makes my car worse. How can the NHTSA allow that to be the solution to the problem?”
NHTSA complaint #11704610, filed 2025-12“THere is a global recall of the 2023 EQB 250 vehicle due to an unfixed battery issue. (It is the second recall for the same issue fur my vehicle). However, the manufacturer has not sent me any warning about the latest battery recall (critical risk of fire). The dealer is only engaging over voice calls and refusing to put any acknowledgement of the recall or the risk in writing. There is no remedy in sight, and they are unable to exchange the impacted battery either. …”
NHTSA complaint #11722866, filed 2026-03“We purchased a 2023 Mercedes EQB (EV) 2 years ago. The car is part of a recall in which we are advised to not park near other cars and not charge at home. Thus making the car essentially not useable unless we take the risk. We are driving it, knowing that we could catch fire. We are parking it and charging it in our garage, knowing it could catch fire. We have no choice as Mercedes has not offered any loaner or rental option so we can park this car until the recall or buyback is complete. …”
NHTSA complaint #11724702, filed 2026-03“The battery in this car can catch fire at any time while parked. The dealership would not take the car to inspect, repair or replace the battery because there is no remedy available at this time. The recall information go back to January 2026 with no remedy or resolution available period. Instructions say I can charge it only up to 80%. I have to make adjustments to my daily routine. Instructions say I have to park it away from buildings. This car is a serious safety hazard for humans and buildings.”
NHTSA complaint #11750095, filed 2026-07Related recalls
- 26V073000Feb 6, 2026Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may…Covers: Mercedes-Benz EQB 250+ 2023–2024, EQB 350 4MATIC 2022–2024, EQB 300 4MATIC 2022–2024
- 25V894000Dec 19, 2025Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail…Covers: Mercedes-Benz EQB 250+ 2023, EQB 350 4MATIC 2022–2023, EQB 300 4MATIC 2022–2023
- 25V050000Feb 7, 2025Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail…Covers: Mercedes-Benz EQB 250+ 2022–2025, EQB 350 4MATIC 2022–2024, EQB 300 4MATIC 2022–2024
Related service bulletins
- 11038174Sep 15, 2026Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a…
- 11036511Aug 24, 2026Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket…
- 11036192Aug 12, 2026Complaint Customer Complaint: - AC charging is not possible. - The departure time, charging pause, location-based charging or target SOC limit is automatically set to 50% or to a…
- 11036142Aug 12, 2026Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5…
- 11036138Aug 11, 2026Complaint AC and DC charging are not possible. The white LED on the charging inlet completely goes OFF after plugging in the charging cable. Related DTCs in quick test: There are…
- 11035217Jul 24, 2026Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to the latest SW version. 290, 118, 243…
- 11034506Jul 2, 2026Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167: SW has been released. Update the FSAM to the latest SW version. 465, 290, 118, 243…
- 11033855Jun 12, 2026Complaint Service code B1 displayed in the customer menu does not match the workshop code displayed in the workshop menu, e.g., 505 or 550A, which includes a service A. Cause The…
- 11033722Jun 8, 2026Complaint "Weekly profile" pre-entry climate control setting not available in the climate control menu or grayed out in the Mercedes me connect App. Cause There may be…
- 11033185May 26, 2026Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 4 | 67% |
| 2023 | 27 | 84% |
Other parts of the 2023 Mercedes-Benz EQB 250+
4 complaintsEngine
3 complaintsFuel system
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsBrakes
1 complaintsForward collision avoidance
1 complaintsSeats
1 complaints
← All problems reported for the 2023 Mercedes-Benz EQB 250+
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology