2023 Mercedes-Benz EQB 250+ Problems
- Complaints
- 32filed with NHTSA
- Median mileage
- 69,000miles, 2 complaints with mileage
- Recalls
- 3campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
Sources: NHTSA records for the 2023 Mercedes-Benz EQB 250+ (complaints, recalls, investigations). Report an error
NHTSA recorded 32 consumer complaints for the 2023 Mercedes-Benz EQB 250+. The part named most often is electrical system, with 27 complaints (84% of the total), followed by other or unknown (4) and engine (3). 2 of the complaints include a mileage, and 50% of those were filed for vehicles with under 50,000 miles; the median is 69,000 miles. NHTSA lists 3 recall campaigns and 157 technical service bulletins for this model year. Electrical system complaints overlap with 3 recall campaigns covering the traction battery and 90 technical service bulletins filed under the same part. Other or unknown complaints overlap with 10 technical service bulletins filed under the same part.
Not compared (fewer than 3 comparable model years). Model years 2008–2023 of the same vehicle that have at least 25 complaints are compared, and a model needs at least 3 of them.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system27 84%
- Other or unknown4 13%
- Engine3 9.4%
- Fuel system2 6.3%
- Brakes1 3.1%
- Seats1 3.1%
Example complaints
Electrical system: “February 2026, our vehicle was recalled for the Battery Issue. We contacted Mercedes Benz USA LLC, several several times ,we filed a claim, they said it would be for a Buy Back, we can not get anyone to call us back to resolve this issue, we contacted the dealer that we purchased the vehicle from and they will not call us back at all. …”
NHTSA complaint #11729527, filed 2026-04Other or unknown: “BATTER RECALL FIRE SAFETY: I have a 2023 Mercedes-Benz EQB 250+ affected by NHTSA safety recall 26V073. Mercedes has acknowledged that the high-voltage battery can fail internally and cause a fire. I’m instructed to charge only to 80% and park outside away from structures, and Mercedes’ latest remedy requires replacement of the entire high-voltage battery. This is already a low range vehicle and limiting to max 140 miles on interstate before having to charge 45 minutes is a nightmare. …”
NHTSA complaint #11760604, filed 2026-08Engine: “I was informed that many cars of my make, and model have been recall they will not take into consideration the fact that it’s a safety concern for me now even though I’ve seat didn’t ask questions in regards to this car I know that this car in particular has had over 12,000 recalls for cars between 2022 and 2024 and I’ve asked the dealership to go ahead and see if they can assure me that my car‘s not gonna have a problem in the future and they can’t assure me they just told me to charge my car at 80% away from the house which is a little bit impossible since I do have my charging method next…”
NHTSA complaint #11727710, filed 2026-03Fuel system: “We purchased a 2023 Mercedes EQB (EV) 2 years ago. The car is part of a recall in which we are advised to not park near other cars and not charge at home. Thus making the car essentially not useable unless we take the risk. We are driving it, knowing that we could catch fire. We are parking it and charging it in our garage, knowing it could catch fire. We have no choice as Mercedes has not offered any loaner or rental option so we can park this car until the recall or buyback is complete. …”
NHTSA complaint #11724702, filed 2026-03Mileage when problems were reported
50% of the 2 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 43,000 and 95,000 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Recalls and investigations
- Electrical system › Propulsion system › Traction batteryCovers: Mercedes-Benz EQB 250+ 2023–2024, EQB 350 4MATIC 2022–2024, EQB 300 4MATIC 2022–2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Electrical system › Propulsion system › Traction batteryCovers: Mercedes-Benz EQB 250+ 2023, EQB 350 4MATIC 2022–2023, EQB 300 4MATIC 2022–2023
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Electrical system › Propulsion system › Traction batteryCovers: Mercedes-Benz EQB 250+ 2022–2025, EQB 350 4MATIC 2022–2024, EQB 300 4MATIC 2022–2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Recall details for the 2023 Mercedes-Benz EQB 250+ → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 157 on record; the latest 10 are shown.
- 11038188Sep 26, 2026Steering. Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see…
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038174Sep 15, 2026Electrical system. Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new station change…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11037228Aug 28, 2026Steering. Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the electric steering…
- 11036511Aug 24, 2026Electrical system, Body and structure. Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy…
- 11036192Aug 12, 2026Electrical system. Complaint Customer Complaint: - AC charging is not possible. - The departure time, charging pause, location-based charging or target SOC limit is automatically set to 50% or to a random value in the…
- 11036142Aug 12, 2026Electrical system. Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other…
- 11036138Aug 11, 2026Electrical system. Complaint AC and DC charging are not possible. The white LED on the charging inlet completely goes OFF after plugging in the charging cable. Related DTCs in quick test: There are no related fault…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
Other model years of the Mercedes-Benz EQB 250+
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2024 | 6 | — | 2 | — | 107 MPGe | — | Too new |
| 2023 | 32 | 69,000 | 3 | — | — | Not compared (fewer than 3 comparable model years) | Too new |
All Mercedes-Benz EQB 250+ model years
Frequently asked questions
How many NHTSA complaints does the 2023 Mercedes-Benz EQB 250+ have?
NHTSA recorded 32 consumer complaints for the 2023 Mercedes-Benz EQB 250+ as of Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2023 Mercedes-Benz EQB 250+ is reported most often?
Electrical system is named most often, in 27 complaints (84% of the total), followed by other or unknown with 4.
Has the 2023 Mercedes-Benz EQB 250+ been recalled?
NHTSA lists 3 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2023 Mercedes-Benz EQB 250+ reported?
Among the 2 complaints that include a mileage, the median is 69,000 miles and the middle half falls between 43,000 and 95,000 miles; 50% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.