2023 Mercedes-Benz EQS 580 Forward collision avoidance Problems
- Complaints
- 7about this part
- Share
- 64%of 11 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 7 complaints about the forward collision avoidance of the 2023 Mercedes-Benz EQS 580, 64% of the 11 complaints for this model year. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Emergency braking system and violent seat belt retraction activated in error with no other vehicle in front of on my car . As I have vertigo and a pacemaker the seat belt retraction snapped my head forward in tightening my body but not my head resulting in severe head movement causing extreme dizziness. Also the rapid seat belt retraction place strong pressure on my pacemaker”
NHTSA complaint #11668476, filed 2025-06“when I was driving on freeway at 40-50 miles/hour with my daughter I started getting messages Risk of vehicle rolling away Active Emergency Stop Assist currently unavailable Service required do not change transmission position . I got scared and moved to side safety lane in heavy running traffic. Car stopped and I tried to restart the car but car will not start at all and was getting all those messages. …”
NHTSA complaint #11573909, filed 2024-02“My 2023 EQS 580 randomly stops while driving. It has happened 5+ times while traveling at speeds between 10-25mph. My dealer here in Atlanta has replaced the front sensor which didn't resolve the issue. I am thankful that so far the vehicle has not stopped on city streets and not highways. There are no warnings just a hard stopped like other complaints state. I comtacted Mercedes support but they have not been helpful. The vehicle is back at the dealer..”
NHTSA complaint #11612984, filed 2024-09“Description of Incident: While attempting to reverse out of my driveway, I experienced a catastrophic and life-threatening malfunction with my vehicle. I was in reverse gear when the car came to an abrupt, extremely forceful stop, which caused the vehicle to jerk violently forward. This sudden and unprovoked halt put me and my passenger at risk of serious injury. My foot was on the brake the entire time. As the car stopped so unexpectedly, I shifted into Drive in an attempt to inch forward. …”
NHTSA complaint #11615797, filed 2024-09“I was traveling at about 45 miles per hours on a road with no obstacles (no cars in front of me or anything in the road) when the car braked with no warning.”
NHTSA complaint #11529581, filed 2023-06Related service bulletins
- 11019782Jun 28, 2025Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has updated driver assistance system SCN coding available for certain subject vehicles. The updated SCN coding…
- 11018204May 2, 2025Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane…
- 11013996Feb 3, 2025Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane…
- 11005334Jul 15, 2024Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane…
Forward collision avoidance: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 7 | 64% |
| 2022 | 2 | 33% |
Other parts of the 2023 Mercedes-Benz EQS 580
7 complaintsBrakes
2 complaintsBack-over prevention (rear camera)
1 complaintsElectrical system
1 complaintsSeat belts
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2023 Mercedes-Benz EQS 580
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology