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Other or unknownPart report

2023 Mercedes-Benz EQS 580 Other or unknown Problems

Complaints
7about this part
Share
64%of 11 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 7 complaints about the other or unknown of the 2023 Mercedes-Benz EQS 580, 64% of the 11 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“when I was driving on freeway at 40-50 miles/hour with my daughter I started getting messages Risk of vehicle rolling away Active Emergency Stop Assist currently unavailable Service required do not change transmission position . I got scared and moved to side safety lane in heavy running traffic. Car stopped and I tried to restart the car but car will not start at all and was getting all those messages. …”

NHTSA complaint #11573909, filed 2024-02

“I now have experienced a third incident (within 30 days) where the audio and communications fail in my 2023 EQS580. This causes the car phone, radio, and other audio mediums to become inoperable. This has happened on three separate times during the month of June, and I placed the vehicle in service at the dealership each successive time; the vehicle was released on June 4th, June 10th, and July 3rd). Please see attached picture. …”

NHTSA complaint #11599950, filed 2024-07

“My 2023 EQS 580 randomly stops while driving. It has happened 5+ times while traveling at speeds between 10-25mph. My dealer here in Atlanta has replaced the front sensor which didn't resolve the issue. I am thankful that so far the vehicle has not stopped on city streets and not highways. There are no warnings just a hard stopped like other complaints state. I comtacted Mercedes support but they have not been helpful. The vehicle is back at the dealer..”

NHTSA complaint #11612984, filed 2024-09

“The door handles of the car open and close from the body automatically. However there are no sensors or safety measures before the door handles go back into body. Mulitple times my children were about to open door but handles started closing into body. Luckily they removed hands before getting fingers crushed.”

NHTSA complaint #11575012, filed 2024-03

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2023764%

Other parts of the 2023 Mercedes-Benz EQS 580

Forward collision avoidance
7 complaints
Brakes
2 complaints
Back-over prevention (rear camera)
1 complaints
Electrical system
1 complaints
Seat belts
1 complaints
Visibility (wipers, defrost, mirrors)
1 complaints

← All problems reported for the 2023 Mercedes-Benz EQS 580

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology