2020 Mercedes-Benz GLC 300 Back-over prevention (rear camera) Problems
- Complaints
- 7about this part
- Share
- 10%of 70 total for the year
- Median mileage
- 47,943miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the back-over prevention of the 2020 Mercedes-Benz GLC 300, 10% of the 70 complaints for this model year. Where a mileage was given, the median is 47,943 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“For the past 6 months, the monitor in my SUV wont come on when I turn on the truck. Even when I turn the vehicle off, remove the key and step out of the vehicle, it will still do it until like the I next day. Often, still, when I am putting my car in reverse, the camera does not work. Very often. This put the safety of me and my children at risk as this is not what I am accustomed to as far as safety is concerned. …”
NHTSA complaint #11674358, filed 2025-07“In July 2021, Mercedes notified me of NHTSA Recall #21V354 n certain MY 2019-2021 Mercedes-Benz vehicles listed above, under certain conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 50 seconds of initial startup. Accordingly, the rearview camera image might not be displayed or the display might be interrupted which could reduce the driver’s rear view, and increase the risk of a crash or injury. Mercedes indicated the update would be pushed to the car Over the Air (OTA). …”
NHTSA complaint #11475234, filed 2022-07“The contact owns a 2020 Mercedes-Benz GLC300. The contact stated that the rearview camera displayed a reverse mirror image. The contact related the failure to NHTSA Campaign Number: 22V232000 (Back Over Prevention). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.”
NHTSA complaint #11512856, filed 2023-03, 60,000 miles“The contact owns a 2020 Mercedes-Benz GLC300. The contact stated while attempting to reverse, the back over prevention camera displayed a blank screen. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The contact stated that the failure had occurred on several occasions. The vehicle was repaired. The manufacturer was notified of the failure, and informed the contact that the VIN was not under recall for the failure. The contact related the failure to NHTSA Campaign Number: 22V232000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. …”
NHTSA complaint #11656070, filed 2025-04, 35,886 miles“Center COMAND screen malfunctions. No rear camera view when reversing when screen does not work. Dealer attempted a repair but issue remains. Parts ordered for replacement.”
NHTSA complaint #11581247, filed 2024-04Related recalls
- 22V232000Apr 8, 2022Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class…Covers: Mercedes-Benz GLC 300 2020, E 450 2019–2021, C300 2019–2021 +27 more
Related service bulletins
- 11032699May 12, 2026Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5…
- 11027904Jan 30, 2026Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5…
- 11017026Apr 4, 2025Complaint Rear cross traffic activation without obvious cause. Cause Verify customer concern with the assistance of the Operator's Manual: • Symbol displayed on headunit. •…
- 11015813Mar 18, 2025Complaint MBUX headunit display with red text box "System Inoperative". ONLY for vehicles with SA code (549+21U) or (549+U19). Cause Under analysis. Remedy For chassis 118, 167…
- 11014608Feb 24, 2025Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The…
- 10189406Feb 22, 2021If the exhaust flap is operated or the drive program is changed within 10 seconds of the engine being started, an audible humming noise may emit from the speakers. New sound amp…
Back-over prevention (rear camera): other model years
Other parts of the 2020 Mercedes-Benz GLC 300
22 complaintsOther or unknown
15 complaintsElectrical system
6 complaintsForward collision avoidance
6 complaintsExterior lighting
5 complaintsSteering
5 complaintsFuel system
4 complaintsTransmission and drivetrain
4 complaintsBrakes
3 complaintsBody and structure
3 complaintsAir bags
2 complaintsVehicle speed control
2 complaints
← All problems reported for the 2020 Mercedes-Benz GLC 300
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology