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EnginePart report

2020 Mercedes-Benz GLC 300 Engine Problems

Complaints
22about this part
Share
31%of 70 total for the year
Median mileage
30,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 22 complaints about the engine of the 2020 Mercedes-Benz GLC 300, 31% of the 70 complaints for this model year. Where a mileage was given, the median is 30,000 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The check engine light illuminated, I took the car to the dealer I bought. They said the cylinder head on the engine needs to be replaced, when I check the internet it seems it is a known issue for Mercedes X253 but there is not a recall program. I bought the car from the dealer, and put on 5k miles in a year.”

NHTSA complaint #11640706, filed 2025-02

“Car was running rough so I took it to the mercedes benz dealer they diagnosed the problem as cylinder 1 misfire and and cylinder head needed to to be replaced which I did $5500 dollars later this is a common problem and Mercedex Benz needs to recall the engine and reimburse me”

NHTSA complaint #11635665, filed 2025-01

“The engine in my 2020 Mercedes-Benz GLC 300 suddenly malfunctioned while driving on two separate occasions. The vehicle began shaking violently and lost power without warning. I could not accelerate and had to pull over immediately. I turned the vehicle off and restarted it to regain limited driveability. On the second incident, the power loss was so abrupt that it felt as if I had been rear-ended. I feared the vehicle would stall in traffic and cause a crash. Following these events, the check engine light remains constantly on. …”

NHTSA complaint #11703748, filed 2025-12

“I have had my car for almost two years. This problem has been on-going the whole time. It happens intermittently, I never know. I will be driving it and usually when I am making a turn or pulling onto a main road, you press the gas to go and the car hesitates and makes a loud brooooooooom sound like it is trying to go or figure out what to do and if you are pulling out onto a main road with on comming traffic, this is dangerous. We have seen information that on the 2019 and 2018 GLC300's this has been documented, my car is a 2020 but it's the same thing. …”

NHTSA complaint #11737705, filed 2026-05

“I am the owner of a 2020 Mercedes-Benz GLC300 with the M264 engine. I am hoping that you can assist me with a widely reported, systemic defect: the premature failure of the master cylinder, regardless of vehicle mileage. This issue is extensively documented by numerous owners of the 2020 and 2021 GLC300 models across various public forums, including Reddit and dedicated GLC owner communities. I took my vehicle to Mercedes dealearship for annual service and an intermittent check engine light. The dealership informed me it was a spark plug issue. …”

NHTSA complaint #11694592, filed 2025-10

Related service bulletins

Engine: other model years

YearComplaintsShare of year
2025319%
2024733%
20231527%
20221016%
20213045%
20202231%
20191123%
20182832%
20173737%
20163828%

Other parts of the 2020 Mercedes-Benz GLC 300

Other or unknown
15 complaints
Back-over prevention (rear camera)
7 complaints
Electrical system
6 complaints
Forward collision avoidance
6 complaints
Exterior lighting
5 complaints
Steering
5 complaints
Fuel system
4 complaints
Transmission and drivetrain
4 complaints
Brakes
3 complaints
Body and structure
3 complaints
Air bags
2 complaints
Vehicle speed control
2 complaints

← All problems reported for the 2020 Mercedes-Benz GLC 300

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology