2021 Mercedes-Benz GLE 350 Technical Service Bulletins

383 technical service bulletins (TSBs) are on record for the 2021 Mercedes-Benz GLE 350. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10191290Mar 26, 2021Equipment. Armrest In Center Console (Front) Only Opens On One Side Or Not At All - Model Series 167
• 10191271Mar 24, 2021Electrical system. Engine switches off again when re-attempting Remote Start via Mercedes me App. This only occurs if the first Remote Start via the Mercedes me App was canceled and then started again. If the first attempt was stopped by unlocking the doors or if the engine ran for more than 10 minutes, then the second attempt is also successful
• 10191269Mar 22, 2021Brakes. BR167 front brake squeal with engine code M264 and option code P31
• 10191288Mar 19, 2021Electrical system. After ignition ON, the following message is shown on the instrument cluster: - "Unavailable! - ESP - Service Required"
• 10191272Mar 19, 2021Steering. Steering wheel heater and/or Distronic cannot be activated. Remedy: Update software for steering wheel electronics control unit ("N 135 - Steering wheel electronics (LRE)"). Should the quick test carried out after the software update still show DTCs with the steering wheel heater and/or Distronic, replace the steering wheel control panels
• 10191278Mar 16, 2021Electrical system. Fault in 12 V interlock circuit
• 10191279Mar 12, 2021Electrical system. When ordering the electrohydraulic controller unit (EHS) using the part number stated on the EHS, the wrong parts may be ordered.
• 10191287Mar 9, 2021Visibility (wipers, defrost, mirrors). Excessive resistance of door side windows when being raised/lowered, cracking and squeaking noises
• 10191282Mar 9, 2021Electrical system. Suspension fault message in instrument cluster to drive at max. 80 km/h
• 10191257Mar 5, 2021Air bags. Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020-2021 GLE-Class and GLS-Class (167 Platform) vehicles, the supplementantal restraint system ("SRS") control unit software does not correspond to the current production specification. All regulatory specifications are nevertheless met and a potential safety relevance can be be ruled out.
• 10189407Feb 24, 2021Equipment, Electrical system. In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17)
• 10189408Feb 23, 2021Body and structure, Seats. The seat cushion cover on the front seat cracks when side bolster is equipped with "ARTICO man-made leather upholstery". For vehicles equipped with "ARTICO man-made leather upholstery/DINAMICA microfiber - black (601A)", please create a PTSS case straight away.
• 10189406Feb 22, 2021Back-over prevention (rear camera). If the exhaust flap is operated or the drive program is changed within 10 seconds of the engine being started, an audible humming noise may emit from the speakers. New sound amp (N40/3) software is currently in development. This document will be updated once it is released. Meanwhile, avoid toggling the drive program or the exhaust flap with 10 seconds of an engine start to avoid the possibility of the complaint…
• 10187795Jan 28, 2021Electrical system, Equipment. Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2021 GLE-Class and GLS-Class (167 platform), the front and rear stabilizers do not correspond to the current series production configuration. If the plastic on the stabilizer housing were to tear, a fault message would appear in the instrument cluster and the dampers would be set to the hard setting. In…
• 10187787Jan 4, 2021Suspension, Equipment. Warning display message for eSuspension, various causes and remedies listed.
• 10187786Jan 4, 2021Steering, Equipment, Suspension. 1. Noises in recovery mode with the vehicle stationary 2. Noises when driving in a straight line on rough terrain 3. Noises when cornering and performing alternate steering movements 4. Non-assignable noises
• 10187783Jan 4, 2021Seats. The backrests of the second seat row (60% and 40% side) are offset relative to each other.
• 10186151Dec 30, 2020Seats. Model Series 167: Cracks In ARTI- CO Seat Cushion Cover On Front Seat
• 10186144Dec 29, 2020Equipment. Armrest In Center Console (Front) Only Opens On One Side Or Not At All - Model Series 167
• 10186145Dec 8, 2020Visibility (wipers, defrost, mirrors). Creaking noise from fixed glass section of panoramic roof in area of rear passenger compartment grab handles
• 10186130Dec 4, 2020Engine cooling. Yellow Coolant Temperature Warning in the Instrument Cluster
• 10186139Dec 1, 2020Engine, Fuel system. Check engine light on and FC P146264 sto- red in engine and fuel pump control units
• 10184798Nov 17, 2020Equipment, Engine cooling. Replace charge air hose between charge air cooler and turbocharger
• 10184796Nov 13, 2020Equipment, Tires. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year ("MY") 2020-2021 GLE-Class (167 platform) and GLS-Class (X167 platform) vehicles equipped with Michelin Primacy Tour A/S tires, the maximum tire pressure specified on the tire placard located on the B-pillar and on the fuel filler door is inconsistent with the maximum permissible tire pressure listed on…
• 10181125Sep 22, 2020Suspension. Vibrations Or Howling Noise From The Area Of The Rear Axle
• 10179961Aug 10, 2020Equipment. Mobile phone Apple iPhone 11/11Pro/11ProMax/SE 2020: The Bluetooth connection between the MBUX multimedia system and the mobile phone is briefly lost
• 10179956Aug 10, 2020Electrical system. Xentry Battery Tester results disagree with workshop assessment
• 10179955Aug 7, 2020Steering. Steering wheel heater and/or Distronic function limited
• 10179966Jul 31, 2020Equipment, Other or unknown. Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
• 10171655Jan 28, 2020Electrical system. Functional impairment of 48 V on-board electrical system
• 10170533Dec 16, 2019Fuel system. Fuel tank overfilling due to malfunctioning fill station dispenser- model series 167, 177, 118, 247
• 10205147Nov 14, 2016Engine cooling. Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
• 10205154Aug 5, 2016Engine cooling, Other or unknown. Gasket may settle causing a slight oil leak.

← All problems reported for the 2021 Mercedes-Benz GLE 350