2021 Mercedes-Benz GLE 350 Problems
Compared with other Mercedes-Benz GLE 350 years
Typical for this model
46/100 0.9× a typical year · 50 = typical
- Complaint rate is 0.9× that of a typical Mercedes-Benz GLE 350 year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 12 of its 48 complaints were filed by the end of 2023.
- Most reported part: Engine (22 complaints, median 76,150 mi).
- 14 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with a typical complaint level and no open NHTSA investigation: 2018
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 48filed with NHTSA
- Median mileage
- 49,122miles, 14 complaints with mileage
- Recalls
- 14campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 22 mpgcombined, 2.0L 4-cyl RWD · 19 city / 26 hwy
Sources: NHTSA records for the 2021 Mercedes-Benz GLE 350 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 48 consumer complaints for the 2021 Mercedes-Benz GLE 350. The part named most often is engine, with 22 complaints (46% of the total), followed by electrical system (9) and other or unknown (9). 14 of the complaints include a mileage, and 57% of those were filed for vehicles with under 50,000 miles; the median is 49,122 miles. Of all complaints, 3 involved a crash, 2 a fire, 6 an injury, according to the filers. NHTSA lists 14 recall campaigns and 383 technical service bulletins for this model year. Engine complaints overlap with 20 technical service bulletins filed under the same part. Electrical system complaints overlap with 4 recall campaigns and 184 technical service bulletins filed under the same part. Compared with the other 5 Mercedes-Benz GLE 350 model years that have at least 25 complaints and are old enough to compare, this one scores 46 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine22 46%
- Electrical system9 19%
- Other or unknown9 19%
- Brakes3 6.3%
- Fuel system2 4.2%
- Lane departure2 4.2%
- Body and structure2 4.2%
Also reported: Back-over prevention (rear camera) (1), Engine cooling (1), Exterior lighting (1), Latches, locks and linkages (1), Suspension (1), Vehicle speed control (1).
Example complaints
Engine: “We bought our vehicle -2021 Mercedes-Benz gle 350 - on january 12th and three days later we noticed that half of the mbux dual screen was black and inoperable. The car was in service 10 days. Today, 02,1, 2021 the car stop, the engine and lights, control, on highway!!!??? I call police to protect me. Mercedes dead. No hazard lights. I stay in dangerous traffic one hour for mercedes road assistance. I call from my cel phone, no energy in the car?! After one hour the lights of car start??!!! This was at 6:45 am (night). After 7 minutes, the car stop totally, but with the lights flashing. …”
NHTSA complaint #11391145, filed 2021-02, 1,000 milesElectrical system: “While driving at about 55mph on road with one lane going each way, the car engine shut off, all instrument displays went off. There was no check engine light, warning or noise. I was almost rear ended by a car behind me. The car behind me swerved barely missing me, but almost hit oncoming traffic. Once car was on side of road it would not start. I tried to jump car battery with NOCO jump starter and it did not work. Instrument display did not come on, car transmission stuck in Drive. …”
NHTSA complaint #11672109, filed 2025-07Other or unknown: “My 2021 Mercedes Benz GLE 350 got AC Conditioning Leak problem (blow hot air) , which could lead to a short circuit and even risk a fire. I checked with NHTSA recall history with this model, and found out 2020 and 2021 models had recall last year with AC issue, but my Vehicle was not included in 2023 recall (NHTSA campaign number: 23V-177). I believe manufacturer was aware of this model AC issue from manufacturing defect, but inappropriately set the range of recall. Please investigate this issue.”
NHTSA complaint #11613368, filed 2024-09Visibility (wipers, defrost, mirrors): “The windshield wiper fluid will not pump out onto the front or back window, causing poor visibility. The pump is working, but the design of the strainer on the bottom of the pump causes a restriction and causes goo to build up and block the flow of the windshield wiper fluid. Mercedes refuses to cover this under warranty, even though the failure is caused by their bad design. I am unable to use the wiper fluid, and my visibility while driving is impaired. This is a safety issue. …”
NHTSA complaint #11629889, filed 2024-12Mileage when problems were reported
57% of the 14 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 10,000 and 69,100 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Fuel economy and running cost
EPA ratings for each 2021 Mercedes-Benz GLE 350 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| GLE350 RWD | 2.0L 4-cyl | 9-speed automatic | 19 | 26 | 22 | $3,750 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 24V724000Sep 27, 2024Electrical system › WiringCovers: Mercedes-Benz GLE 350 2021–2022, GLE 450 2021–2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE 350 and 2021-2022 GLE 450 vehicles. The front acceleration sensor's wiring harness may be routed incorrectly, which can prevent the front air bags from deploying properly. As such, these…
- 23V880000Dec 21, 2023Fuel system, gasoline › Delivery › Fuel pumpCovers: Mercedes-Benz GLE 350 2021–2023, AMG E53 2021–2023, GLE 450 2022–2024 +28 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of…
- 23V835000Dec 8, 2023Electrical system › 12v/24v/48v batteryCovers: Mercedes-Benz GLE 350 2021–2022, GLE 450 2021–2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350 and GLE450 vehicles. A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.
- 23V177000Mar 17, 2023Visibility › Defroster/defogger/hvac systemCovers: Mercedes-Benz GLE 350 2020–2021, GLE 450 2020–2021, GLS 450 2020–2021 +6 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water…
- 22V936000Dec 16, 2022Steering › Critical fastenersCovers: Mercedes-Benz GLE 350 2021–2022, GLE 450 2021–2022, GLS 450 4MATIC 2022 +2 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350, GLE450, 2022 AMG GLE53, AMG GLE63, and GLS450 vehicles. The steering coupling locking screw may loosen and possibly detach from the steering gear, resulting in a loss of steering control.
- 22V680000Sep 12, 2022Structure › BodyCovers: Mercedes-Benz GLE 350 2020–2022, GLE 450 2020–2022, GLS 450 2020–2021 +8 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window…
See all 14 recalls for the 2021 Mercedes-Benz GLE 350 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 383 on record; the latest 10 are shown.
- 11038188Sep 26, 2026Steering. Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see…
- 11038187Sep 26, 2026Transmission and drivetrain. Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G‑TRONIC automatic transmission facelift) For…
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038176Sep 17, 2026Engine. Complaint Red coolant warning in instrument cluster. Fault codes U019F00 or U019F87 current/stored in MRG1 control unit. Cause Various causes Remedy Perform guided test for fault code U019F with…
- 11038174Sep 15, 2026Electrical system. Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new station change…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11037987Sep 14, 2026Transmission and drivetrain. Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or…
- 11037834Sep 14, 2026Transmission and drivetrain. Complaint Whining / humming noises (described as foghorn‑like) from the drivetrain in the rear axle area during cornering. (figure 1) On the above‑mentioned vehicles with a mileage up to 15,000 km…
- 11037806Sep 11, 2026Electrical system. Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a speed limit ("‑ ‑")…
- 11037732Sep 9, 2026Electrical system. Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to the latest SW version. 290, 118, 243, 247: Software is still…
Other model years of the Mercedes-Benz GLE 350
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2024 | 7 | 12,000 | 3 | — | 24 | — | Too new |
| 2023 | 15 | 8,000 | 3 | 5 | 22 | — | Too new |
| 2022 | 35 | 8,800 | 7 | 5 | 22 | 53 · Typical | Rising |
| 2021 | 48 | 49,122 | 14 | — | 22 | 46 · Typical | Rising |
| 2020 | 91 | 22,000 | 27 | — | 22 | 83 · More | Rising |
| 2018 | 40 | 20,004 | 7 | — | 20 | 38 · Typical | Stable |
| 2017 | 62 | 20,177 | 7 | — | 20 | 56 · Typical | Rising |
| 2016 | 53 | 59,831 | 9 | — | 20 | 37 · Typical | Rising |
All Mercedes-Benz GLE 350 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2021 Mercedes-Benz GLE 350 have?
NHTSA recorded 48 consumer complaints for the 2021 Mercedes-Benz GLE 350 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2021 Mercedes-Benz GLE 350 is reported most often?
Engine is named most often, in 22 complaints (46% of the total), followed by electrical system with 9.
Has the 2021 Mercedes-Benz GLE 350 been recalled?
NHTSA lists 14 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2021 Mercedes-Benz GLE 350 get?
The EPA rates the 2021 Mercedes-Benz GLE 350 (GLE350, 2.0L 4-cyl) at 22 mpg combined, 19 city and 26 highway, with an estimated annual fuel cost of $3,750 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2021 Mercedes-Benz GLE 350 reported?
Among the 14 complaints that include a mileage, the median is 49,122 miles and the middle half falls between 10,000 and 69,100 miles; 57% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.