Recall 23V177000: 2020–2021 Mercedes-Benz GLS 450 and 8 other models
- Report received
- Mar 17, 2023
- Manufacturer
- Mercedes-Benz USA, LLC
- Potentially affected
- 61,450vehicles
- Model years
- 2020–2021
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Possible consequence
Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Remedy
Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2021 Mercedes-Benz AMG GLE5316 complaints
- 2021 Mercedes-Benz AMG GLE632 complaints
- 2021 Mercedes-Benz AMG GLS632 complaints
- 2020 Mercedes-Benz GLE 35091 complaints
- 2021 Mercedes-Benz GLE 35048 complaints
- 2020 Mercedes-Benz GLE 45026 complaints
- 2021 Mercedes-Benz GLE 45015 complaints
- 2020 Mercedes-Benz GLE 5805 complaints
- 2020 Mercedes-Benz GLS 45036 complaints
- 2021 Mercedes-Benz GLS 45031 complaints
- 2020 Mercedes-Benz GLS 580 4MATIC2 complaints
- 2021 Mercedes-Benz GLS5805 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.