2021 Mercedes-Benz GLS580 Problems
- Complaints
- 5filed with NHTSA
- Median mileage
- 43,000miles, 2 complaints with mileage
- Recalls
- 11campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 18 mpgcombined, 4.0L 8-cyl · hybrid 4WD · 16 city / 21 hwy
Sources: NHTSA records for the 2021 Mercedes-Benz GLS580 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 5 consumer complaints for the 2021 Mercedes-Benz GLS580. The part named most often is electrical system, with 2 complaints (40% of the total), followed by engine (2) and air bags (1). 2 of the complaints include a mileage, and 50% of those were filed for vehicles with under 50,000 miles; the median is 43,000 miles. Of all complaints, 1 involved a crash, 2 an injury, according to the filers. NHTSA lists 11 recall campaigns and 268 technical service bulletins for this model year. Electrical system complaints overlap with 4 recall campaigns covering the interior/under dash and 129 technical service bulletins filed under the same part. Engine complaints overlap with 13 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system2 40%
- Engine2 40%
- Air bags1 20%
- Fuel system1 20%
- Suspension1 20%
Example complaints
Electrical system: “Delivered an unfinished or car with a broken part,Seat Problem not locking properly, Electrical Problem, Engine Light Came on, ESP warning, Suspension Problem, Battery Problem, Steering Jerking, Mirror Problem which they said Mercedes Benz aware of it, some sort of sound, car getting hot excessively.”
NHTSA complaint #11574364, filed 2024-02Engine: “The vehicle suffered a sudden, catastrophic 48V mild-hybrid electrical power supply breakdown and complete system failure while traveling at highway speeds during a cross-country move. The sudden failure forced an emergency lane change into an isolation zone just off the highway. The sudden failure left the cabin completely powerless with no operational safety systems, hazard lights, or air conditioning in extreme 100+ degree heat. …”
NHTSA complaint #11753406, filed 2026-07Air bags: “The contact owns a 2021 Mercedes Benz GL550. The contact stated that while driving 30 -35 mph an unknown vehicle crossed her path, the driver depressed the brake pedal but was unable to stop before colliding with a vehicle. The steering wheel air bag split open and deployed. The contact sustained injuries, the inside of her right arm was cut. The air bags on the floor deployed and contact sustained severe burns on her shin medical attention was provided. The contact stated she still has an open wound. The distance warning indicator light was illuminated. There was no reported fire. …”
NHTSA complaint #11444154, filed 2021-12, 3,000 milesFuel system: “The contact owns a 2021 Mercedes-Benz GLS580. The contact stated that after entering the vehicle, the contact became aware of an abnormally strong fuel odor inside the vehicle. There was no warning light illuminated. The vehicle was taken to two independent mechanics who referred the contact to the local dealer for assistance. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 83,000.”
NHTSA complaint #11701200, filed 2025-11, 83,000 milesMileage when problems were reported
50% of the 2 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 3,000 and 83,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Fuel economy and running cost
EPA ratings for each 2021 Mercedes-Benz GLS580 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| GLS580 4matic 4WD | 4.0L 8-cyl · hybrid | 9-speed automatic | 16 | 21 | 18 | $4,550 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 24V207000Mar 15, 2024Electrical system › WiringCovers: Mercedes-Benz GLS580 2021, GLE 450 2020–2024, GLS 450 2019–2021 +11 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt…
- 23V445000Jun 26, 2023Fuel system, gasoline › Delivery › Fuel pumpCovers: Mercedes-Benz GLS580 2021, GLC 300 2021–2023, C300 2021–2023 +37 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a…
- 23V177000Mar 17, 2023Visibility › Defroster/defogger/hvac systemCovers: Mercedes-Benz GLS580 2021, GLE 450 2020–2021, GLE 350 2020–2021 +6 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water…
- 22V732000Sep 30, 2022Seats › Mid/rear assemblyCovers: Mercedes-Benz GLS580 2021, GLS 450 2020–2021, GLS 580 4MATIC 2020, 2022 +2 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.
- 22V680000Sep 12, 2022Structure › BodyCovers: Mercedes-Benz GLS580 2021, GLE 450 2020–2022, GLE 350 2020–2022 +8 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window…
- 22V365000May 20, 2022Communication › Auto crash notificationCovers: Mercedes-Benz GLS580 2021, GLS 450 2017–2021, C300 2017–2021 +48 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's…
See all 11 recalls for the 2021 Mercedes-Benz GLS580 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 268 on record; the latest 10 are shown.
- 11038188Sep 26, 2026Steering. Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see…
- 11038187Sep 26, 2026Transmission and drivetrain. Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G‑TRONIC automatic transmission facelift) For…
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038176Sep 17, 2026Engine. Complaint Red coolant warning in instrument cluster. Fault codes U019F00 or U019F87 current/stored in MRG1 control unit. Cause Various causes Remedy Perform guided test for fault code U019F with…
- 11038174Sep 15, 2026Electrical system. Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new station change…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11037987Sep 14, 2026Transmission and drivetrain. Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or…
- 11037834Sep 14, 2026Transmission and drivetrain. Complaint Whining / humming noises (described as foghorn‑like) from the drivetrain in the rear axle area during cornering. (figure 1) On the above‑mentioned vehicles with a mileage up to 15,000 km…
- 11037806Sep 11, 2026Electrical system. Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a speed limit ("‑ ‑")…
- 11037732Sep 9, 2026Electrical system. Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to the latest SW version. 290, 118, 243, 247: Software is still…
Other model years of the Mercedes-Benz GLS580
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2021 | 5 | 43,000 | 11 | — | 18 | — | Not enough data |
All Mercedes-Benz GLS580 model years
Frequently asked questions
How many NHTSA complaints does the 2021 Mercedes-Benz GLS580 have?
NHTSA recorded 5 consumer complaints for the 2021 Mercedes-Benz GLS580 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2021 Mercedes-Benz GLS580 is reported most often?
Electrical system is named most often, in 2 complaints (40% of the total), followed by engine with 2.
Has the 2021 Mercedes-Benz GLS580 been recalled?
NHTSA lists 11 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2021 Mercedes-Benz GLS580 get?
The EPA rates the 2021 Mercedes-Benz GLS580 (GLS580 4matic, 4.0L 8-cyl · hybrid) at 18 mpg combined, 16 city and 21 highway, with an estimated annual fuel cost of $4,550 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2021 Mercedes-Benz GLS580 reported?
Among the 2 complaints that include a mileage, the median is 43,000 miles and the middle half falls between 3,000 and 83,000 miles; 50% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.