Skip to content
Electrical systemPart report

2021 Mercedes-Benz GLE 350 Electrical system Problems

Complaints
9about this part
Share
19%of 48 total for the year
Median mileage
32,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 9 complaints about the electrical system of the 2021 Mercedes-Benz GLE 350, 19% of the 48 complaints for this model year. Where a mileage was given, the median is 32,000 miles. 1 of these say a crash was involved and 2 a fire, according to the filers. 4 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“We bought our vehicle -2021 Mercedes-Benz gle 350 - on january 12th and three days later we noticed that half of the mbux dual screen was black and inoperable. The car was in service 10 days. Today, 02,1, 2021 the car stop, the engine and lights, control, on highway!!!??? I call police to protect me. Mercedes dead. No hazard lights. I stay in dangerous traffic one hour for mercedes road assistance. I call from my cel phone, no energy in the car?! After one hour the lights of car start??!!! This was at 6:45 am (night). After 7 minutes, the car stop totally, but with the lights flashing. …”

NHTSA complaint #11391145, filed 2021-02, 1,000 miles

“While driving at about 55mph on road with one lane going each way, the car engine shut off, all instrument displays went off. There was no check engine light, warning or noise. I was almost rear ended by a car behind me. The car behind me swerved barely missing me, but almost hit oncoming traffic. Once car was on side of road it would not start. I tried to jump car battery with NOCO jump starter and it did not work. Instrument display did not come on, car transmission stuck in Drive. …”

NHTSA complaint #11672109, filed 2025-07

“I reported multiple times to Mercedes USA that the vehicle was experiencing electrical issues as I was periodically loosing power and/or control over the vehicle. The vehicle was returned twice to the dealership but the problem always came back pretty much immediately. On the day of the accident, I was driving the vehicle on a straight road. The road was a little bit humid as it has been raining few minutes/hours before but it wasn't raining at the time I was driving. I was maintaining a speed of 55mph (speed limit on this portion of the road). …”

NHTSA complaint #11534284, filed 2023-07

“The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while reversing, the back over prevention camera screen was black and there was no image displayed, causing a visibility hazard for the driver. The vehicle was taken to the local dealer, who indicated that the VIN was not included in NHTSA Campaign Number: 21V354000 (BACK OVER PREVENTION, ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The vehicle was not repaired. The failure mileage was 29,000.”

NHTSA complaint #11694682, filed 2025-10, 29,000 miles

“The contact owns a 2021 Mercedes-Benz GLE350. The contact initially stated that the air conditioner failed to function as needed and the vehicle was taken to dealer and was repaired. The contact stated that recently while driving 70 MPH, there was a burning odor coming from the vehicle. There was no warning light illuminated. The contact stated that when the vehicle was restarted, the burning odor was coming from the floor. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with contaminated filters. …”

NHTSA complaint #11636498, filed 2025-01, 78,301 miles

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2024114%
2023213%
2022411%
2021919%
20202224%
2018615%
20171321%
2016713%

Other parts of the 2021 Mercedes-Benz GLE 350

Engine
22 complaintsOther or unknown
9 complaintsVisibility (wipers, defrost, mirrors)
5 complaintsTransmission and drivetrain
4 complaintsBrakes
3 complaintsForward collision avoidance
3 complaintsFuel system
2 complaintsLane departure
2 complaintsBody and structure
2 complaintsBack-over prevention (rear camera)
1 complaintsEngine cooling
1 complaintsExterior lighting
1 complaints

← All problems reported for the 2021 Mercedes-Benz GLE 350

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology