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Electrical systemPart report

2018 Mercedes-Benz GLE 350 Electrical system Problems

Complaints
6about this part
Share
15%of 40 total for the year
Median mileage
41,538miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the electrical system of the 2018 Mercedes-Benz GLE 350, 15% of the 40 complaints for this model year. Where a mileage was given, the median is 41,538 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Ongoing issue with the information monitor freezing, particular to the navigation function. Shuts down and attempts to reboot repeatedly. Mb attempted a fix re software, however, issue continues. Shutting off the engine, leaving parked for an hour or two does not correct the system. May occur shortly after backing out of the garage or shortly after beginning to drive. Overnight parking seems to correct the immediate issue. During this time, only other function that operates is the radio; cannot use voice commands, telephone bluetooth, etc. …”

NHTSA complaint #11307432, filed 2020-02, 2,076 miles

“The fuel pump has been failing and shutting off and has been hesitant when taking off. It can leave you stranded in the middle of the road or if you turn left in front of people the car may stall and can cause a crash. Yes and independent dealer and the dealer both know it’s a problem. I took the vehicle into a Mercedes dealer and the fuel pump had a recall on it and the dealer refused to replace it although I had a engine code that they could pull up referring them to the fuel pump and the fuel pump not priming as it should in every start up. …”

NHTSA complaint #11685152, filed 2025-09

“Transmission gear does not shift into R or N or D, from P. How to reproduce: Drive several minutes, then brake/stop, shift into R, pull back 10~20 ft. Gear cannot shift to either R or N or D. Gear can only shift into P. Shutdown the car, restart the engine then able to shift into R or N or D. This has been intermittent but getting more frequent.”

NHTSA complaint #11533144, filed 2023-07

“The contact owns a 2018 Mercedes-Benz GLE 350. The contact stated that water had entered the vehicle through the sunroof. The vehicle was taken to an independent mechanic, who determined that water intrusion through the sunroof had damaged the batteries. The mechanic replaced both batteries. The contact related the failure to NHTSA Campaign Number: 23V854000(Structure); however, the VIN was not included in the recall. The dealer was notified of the failure. The vehicle was not repaired for the water intrusion failure. The manufacturer was made aware of the failure. …”

NHTSA complaint #11662540, filed 2025-05, 81,000 miles

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2024114%
2023213%
2022411%
2021919%
20202224%
2018615%
20171321%
2016713%

Other parts of the 2018 Mercedes-Benz GLE 350

Transmission and drivetrain
7 complaintsBrakes
6 complaintsFuel system
5 complaintsOther or unknown
5 complaintsExterior lighting
4 complaintsBody and structure
3 complaintsTires
3 complaintsVehicle speed control
3 complaintsBack-over prevention (rear camera)
2 complaintsElectronic stability control
2 complaintsSteering
2 complaintsWheels
2 complaints

← All problems reported for the 2018 Mercedes-Benz GLE 350

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology