2016 Mercedes-Benz GLE 350 Electrical system Problems
- Complaints
- 7about this part
- Share
- 13%of 53 total for the year
- Median mileage
- 54,826miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the electrical system of the 2016 Mercedes-Benz GLE 350, 13% of the 53 complaints for this model year. Where a mileage was given, the median is 54,826 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Driver pulled into parking spot. While car was stopped, and the driver attempted to put the vehicle in 'park', while pressing the brake, the car violently jumped forward two times, at an extreme speed, and would not disengage. Transmission display (p, r, n, d) was flashing and vehicle caused injury to the driver and child.”
NHTSA complaint #10925662, filed 2016-11, 10,000 miles“I own a 2016 Mercedes GLE350 that was repaired under a safety recall involving failure of a fuel pump due to water intrusion into the spare wheel well. Mercedes Benz fixed the car under the safety recall however, several months later, my vehicle experienced the same exact issue - water intrusion entered the rear wheel well causing the fuel system to fail. Mercedes Benz currently has my vehicle and cannot locate the water leak (they are saying it is in the hatch area of my car). They are currently trying to charge me $890 to find the leak. …”
NHTSA complaint #11578145, filed 2024-03“While driving my 2016 Mercedes-Benz GLE 350, the vehicle suddenly shut off and lost propulsion without warning. There was no check-engine light or other warning before the failure. The engine would crank afterward but would not restart, leaving the vehicle disabled. The vehicle has an open NHTSA safety recall (22V-955) involving the fuel pump control unit and potential loss of propulsion. The vehicle is currently at Benzel-Busch Mercedes-Benz for recall inspection and diagnosis. I am reporting this because the sudden loss of propulsion while driving created a serious safety risk.”
NHTSA complaint #11762451, filed 2026-09“We were driving in the street and just suddenly the front of the car was on fire. We stopped the car and we had almost no time to get out because the flames got very big in just minutes. Good thing the doors weren't locked because we safely got out of the car. This incident happened in rush hour and there were lots of cars around us. This put not just the passengers in our car but other people around us in danger. We contacted Mercedes-Benz but they declined out claim and refused to investigate into this issue. Please help us hold Mercedes-Benz accountable.”
NHTSA complaint #11521871, filed 2023-05“On 8/28/2026, my Mercedes-Benz GLE 350 (W166, M276 engine) experienced a sudden, catastrophic engine stall while driving in active traffic. There was no Check Engine Light (CEL), dashboard warning, or mechanical hesitation prior to the failure. The vehicle instantly lost all propulsion, power steering, and power braking assist, creating an extreme crash hazard and requiring immense physical effort to maneuver the dead vehicle off the roadway. …”
NHTSA complaint #11766401, filed 2026-09Related service bulletins
- 11036190Aug 6, 2026Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search…
- 11033185May 26, 2026Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the…
- 11020872Jul 16, 2025Complaint Commissioning not possible after replacement of TRANSMISSION 722.9 or of electrohydraulic controller unit (EHS) or of repair kit controller unit (VGS). Cause The wrong…
- 11018626May 22, 2025Complaint After a software update of HERMES communication module N112/9 has been performed on a gray import vehicle, the message "SOS - Service not activated" is displayed in the…
- 11015640Mar 5, 2025Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party…
- 11013305Jan 24, 2025Complaint Windows of the front doors poorly adjusted/sluggish Cause The settings of the front windows may be set incorrectly Remedy Adjustment of the windows or window guides as…
- 11010907Nov 25, 2024Complaint The flap of the reversing camera opens and closes by itself during forward travel. This happens several times during the trip. The customer notices the sound of opening…
- 11010755Nov 20, 2024Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the…
- 11008880Oct 3, 2024Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the…
- 11008091Sep 28, 2024Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party…
Electrical system: other model years
Other parts of the 2016 Mercedes-Benz GLE 350
16 complaintsOther or unknown
10 complaintsSteering
10 complaintsBrakes
5 complaintsAir bags
4 complaintsEngine
4 complaintsEngine cooling
4 complaintsTransmission and drivetrain
4 complaintsVehicle speed control
4 complaintsExterior lighting
3 complaintsLane departure
2 complaintsBody and structure
2 complaints
← All problems reported for the 2016 Mercedes-Benz GLE 350
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology