2016 Mercedes-Benz GLE 350 Steering Problems

“I received a recall letter from mercedes benz regarding the safety of my vehicles power steering which could go out at any time, changing from automatic to manual control. The letter stated the power steering assist may deactivate, increasing the risk of a crash. I called mercedes benz USA and was told they could not guarantee 100 % that the car was safe to drive. They stated they have no parts to fix problem and would send another letter as parts become available. …”

“While driving my 2016 Mercedes-Benz GLE 350, the vehicle suddenly shut off and lost propulsion without warning. There was no check-engine light or other warning before the failure. The engine would crank afterward but would not restart, leaving the vehicle disabled. The vehicle has an open NHTSA safety recall (22V-955) involving the fuel pump control unit and potential loss of propulsion. The vehicle is currently at Benzel-Busch Mercedes-Benz for recall inspection and diagnosis. I am reporting this because the sudden loss of propulsion while driving created a serious safety risk.”

“The contact owns a 2016 Mercedes-Benz GLE350. The contact stated that while driving at various speeds, an abnormal sound was coming from the steering box. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. In addition, the contact related the failure to NHTSA Campaign Number: 17V241000 (Steering); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.”

“02/2022 I have a 2016 GLE 350 with 31,000 miles. Safety issue: steering column sensor has failed thus blind spot assist does not work. Also turn signals periodically do not work. Functionality usually restores if car shut-off & re-started. Then fails again later at varying intervals.”

“The contact owns a 2016 Mercedes-Benz GLE350. The contact received notification of NHTSA campaign number: 17v241000 (steering). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (Mercedes-Benz of sugar land 15625 southwest fwy, sugar land, tx, 7748) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. …”