2017 Mercedes-Benz GLE 350 Electrical system Problems
- Complaints
- 13about this part
- Share
- 21%of 62 total for the year
- Median mileage
- 11,900miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the electrical system of the 2017 Mercedes-Benz GLE 350, 21% of the 62 complaints for this model year. Where a mileage was given, the median is 11,900 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“5 time I have taken my car to dealership for same problem it give me a sign (pre-safe inoperative) and dealership is unable to fix it and I worried because its a safety issue and sign come anytime when I am driving on highway and streets that makes me very uncomfortable drive it to home or work”
NHTSA complaint #11176468, filed 2019-02, 20,000 miles“When the vehicle is parked, the door lock will automatically lock on its own - with the keys sill inside the vehicle. This vehicle is equipped with the keyless go feature that will allows the driver to lock/unlock the vehicle without using the keyless remote fob'. As a precautionary measure, if the remote fob is detected in the vehicle, the doors are not to lock. …”
NHTSA complaint #11023801, filed 2017-09, 1,800 miles“Since leasing this vehicle on december 1, 2016, there have been numerous safety issues with the seat belt, erroneous warning alarms, and the windshield wiper. First, while driving in a snow storm in january 2017, the driver's side windshield wiper went flying off the vehicle. The dealership repaired the windshield wiper. Second, while driving on various dates/times, the car began sounding an alarm and a message appeared that the key was not in the vehicle. Please see the attached video. The vehicle has been brought into the shop on two different occasions. …”
NHTSA complaint #11003253, filed 2017-07, 3,800 miles“Rear trunk lid seal leaking water in rear cargo compartment caused damage to fuel pump. I was driving on a main busy road when without warning the car shut off. The traffic light was about to change so the person behind me was slowing down luckily. There was no warning light, indicator or sound the car just stopped . It stopped in the middle of the road impeding traffic as it stopped near a 4- way intersection at a busy time of day. The car was towed to dealer after extensive examination it was found to be a leak in rear trunk seal. …”
NHTSA complaint #11584632, filed 2024-04“While driving our 2017 MB GLE 350-4matic at about 40 mph, it spontaneously downshifted to M1. We were in traffic, so this was a very dangerous for us and for the people behind us. We limped to our destination, not knowing what had happened or what to do. When we re-started the car the next day, it seemed ok. But after driving some distance, it spontaneously downshifted to M1 again. We stopped the car, turned it off and re-started it. My mechanic checked the car with his analyzer, which showed that the transmission was not transmitting/displaying gear changes. …”
NHTSA complaint #11650102, filed 2025-03Related service bulletins
- 11036190Aug 6, 2026Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search…
- 11033185May 26, 2026Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the…
- 11020872Jul 16, 2025Complaint Commissioning not possible after replacement of TRANSMISSION 722.9 or of electrohydraulic controller unit (EHS) or of repair kit controller unit (VGS). Cause The wrong…
- 11018626May 22, 2025Complaint After a software update of HERMES communication module N112/9 has been performed on a gray import vehicle, the message "SOS - Service not activated" is displayed in the…
- 11015640Mar 5, 2025Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party…
- 11013305Jan 24, 2025Complaint Windows of the front doors poorly adjusted/sluggish Cause The settings of the front windows may be set incorrectly Remedy Adjustment of the windows or window guides as…
- 11010907Nov 25, 2024Complaint The flap of the reversing camera opens and closes by itself during forward travel. This happens several times during the trip. The customer notices the sound of opening…
- 11010755Nov 20, 2024Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the…
- 11008880Oct 3, 2024Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the…
- 11008091Sep 28, 2024Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party…
Electrical system: other model years
Other parts of the 2017 Mercedes-Benz GLE 350
20 complaintsExterior lighting
8 complaintsVehicle speed control
8 complaintsFuel system
7 complaintsSteering
7 complaintsBrakes
5 complaintsEngine
4 complaintsBody and structure
3 complaintsElectronic stability control
2 complaintsSeat belts
2 complaintsTransmission and drivetrain
2 complaintsAir bags
1 complaints
← All problems reported for the 2017 Mercedes-Benz GLE 350
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology