2021 Mercedes-Benz GLE 350 Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 5about this part
- Share
- 10%of 48 total for the year
- Median mileage
- 53,316miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the visibility of the 2021 Mercedes-Benz GLE 350, 10% of the 48 complaints for this model year. Where a mileage was given, the median is 53,316 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The windshield wiper fluid will not pump out onto the front or back window, causing poor visibility. The pump is working, but the design of the strainer on the bottom of the pump causes a restriction and causes goo to build up and block the flow of the windshield wiper fluid. Mercedes refuses to cover this under warranty, even though the failure is caused by their bad design. I am unable to use the wiper fluid, and my visibility while driving is impaired. This is a safety issue. …”
NHTSA complaint #11629889, filed 2024-12“The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that the sunroof abruptly fractured while the vehicle was parked and unoccupied. The fractured glass was retained by the sunroof cover. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 10,000.”
NHTSA complaint #11431504, filed 2021-09, 10,000 miles“The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while the vehicle was parked, there was condensation leaking from a hole near the trunk release button onto the pedal and the floor of the front passenger’s side of the vehicle. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 23V177000 (Visibility). The vehicle was not diagnosed of repaired. The manufacturer was notified of the failure. The failure mileage was 57,432.”
NHTSA complaint #11670708, filed 2025-07, 57,432 miles“The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that the floor mats were wet after it had rained, and mold had formed on the floor mats. The rear hatch door occasionally unlocked unintendedly, and the radio would change stations independently. The contact stated that other electrical malfunctions occurred suddenly and intermittently. The vehicle was taken to the dealer, and the contact was informed that the sunroof drains were clogged and caused the water to build up, which then caused the electrical shortages inside the vehicle. …”
NHTSA complaint #11695417, filed 2025-10, 49,200 miles“The contact owned a 2021 Mercedes-Benz GLE 350. The contact stated that warm air was blowing from the A/C unit while activated. The vehicle was taken to an independent mechanic, and the contact was informed that a leak had caused the A/C unit failure. The mechanic referred the contact to the dealer for assistance. The vehicle was taken to the dealer where a diagnostic test was performed. The contact was informed that the HVAC system was inoperable and an estimate for the repair was provided. The manufacturer was notified of the failure, and the contact was provided a case number. …”
NHTSA complaint #11732682, filed 2026-04, 66,000 milesRelated recalls
- 23V177000Mar 17, 2023Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020…Covers: Mercedes-Benz GLE 350 2020–2021, GLE 450 2020–2021, GLS 450 2020–2021 +6 more
- 21V832000Oct 22, 2021Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear…Covers: Mercedes-Benz GLE 350 2021, GLS 450 2021, AMG GLS63 2021 +4 more
Related service bulletins
- 11037736Sep 2, 2026Complaint Customer concern of Air Conditioning not cooling. *NOTE ‑ Use of tracer DYE for leak checks is not approved. Only approved leak check procedures as per WIS are…
- 11037243Sep 1, 2026Cause Internal failure of the scroll wheel within the AC compressor. Remedy Check the compressor's index and part number Figure 1 against Table 1. If listed please perform the…
- 11031219Apr 2, 2026Complaint Approx. A 5–10 cm wide unwiped strip remains in the area of the wiper blade attachment during the downward movement of the wiper on the driver's side or front passenger…
- 11029092Feb 28, 2026Complaint Customer concern of Air Conditioning not cooling. *NOTE - Use of tracer DYE for leak checks is not approved. Only approved leak check procedures as per WIS are…
- 11027783Jan 21, 2026Complaint Customer concern of Air Conditioning not cooling. *NOTE - Use of tracer DYE for leak checks is not approved. Only approved leak check procedures as per WIS are…
- 11027751Jan 16, 2026Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy *Note - This Li does not apply if there…
- 11027682Jan 15, 2026Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy AC Diagnosis (General) Initial Steps…
- 11027566Jan 7, 2026Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy AC Diagnosis (General) Initial Steps…
- 11023929Oct 1, 2025Complaint Customer concern of Air Conditioning not cooling. *NOTE - Use of tracer DYE for leak checks is not approved. Only approved leak check procedures as per WIS are…
- 11020279Jul 4, 2025Complaint Customer concern of Air Conditioning not cooling. Cause Possible refrigerant leak at the evaporator. Remedy Perform the following measures : *Important* - ALL Photos…
Visibility (wipers, defrost, mirrors): other model years
Other parts of the 2021 Mercedes-Benz GLE 350
22 complaintsElectrical system
9 complaintsOther or unknown
9 complaintsTransmission and drivetrain
4 complaintsBrakes
3 complaintsForward collision avoidance
3 complaintsFuel system
2 complaintsLane departure
2 complaintsBody and structure
2 complaintsBack-over prevention (rear camera)
1 complaintsEngine cooling
1 complaintsExterior lighting
1 complaints
← All problems reported for the 2021 Mercedes-Benz GLE 350
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology